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Holiday Inn Knoxville N - Merchant Drive

2.5 star property
Hotel in Knoxville with a full-service spa and a fitness center

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Photo gallery for Holiday Inn Knoxville N - Merchant Drive

Lobby
Lobby
Restaurant
Restaurant
Seasonal outdoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Spa
  • Pool
  • Pet friendly
  • Housekeeping
  • Gym

Room options

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About the neighborhood

Map
37912, TN, Knoxville, 5634 Merchants Center Blvd

What's nearby

  • Knoxville Expo Center - 17 min walk - 1.5 km
  • Knoxville Convention Center - 6 min drive - 8.0 km
  • University of Tennessee - 7 min drive - 8.6 km
  • Thompson–Boling Arena - 8 min drive - 9.7 km
  • Neyland Stadium - 8 min drive - 9.6 km

Getting around

  • McGhee Tyson Airport (TYS) - 22 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Cracker Barrel - ‬13 min walk
  • ‪Hexagon Brewing Company - ‬5 min drive
  • ‪Austin's Steak & Homestyle Buffet - ‬12 min walk
  • ‪Pizza Inn - ‬17 min walk

About this property

Holiday Inn Knoxville N - Merchant Drive

Hotel near University of Tennessee
Shopping on site, dry cleaning/laundry services, and a gym are just a few of the amenities provided at Holiday Inn Knoxville N - Merchant Drive. Take some time to relax at the onsite spa. Free in-room WiFi and a business center are available to all guests.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Free self parking
  • RV/bus/truck parking, luggage storage, and a computer station
  • A 24-hour front desk, a porter/bellhop, and free newspapers
Room features
All 123 rooms boast comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and free weekday newspapers.
Other amenities include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with shower/tub combinations and hair dryers
  • Balconies, full-sized refrigerators/freezers, and on-request microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Things to do

  • Full-service spa
  • Gym
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Crib (surcharge)
  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave on request
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 20 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per night
Cribs (infant beds) are available for USD 10 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10 per night
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Clarion Inn Knoxville
Clarion Knoxville
Knoxville N Merchant Drive
Holiday Inn Knoxville N Merchant Drive
Holiday Inn Knoxville N - Merchant Drive Hotel
Holiday Inn Knoxville N - Merchant Drive Knoxville
Holiday Inn Knoxville N - Merchant Drive Hotel Knoxville

Frequently asked questions

Does Holiday Inn Knoxville N - Merchant Drive have a pool?

Yes, this property has a seasonal outdoor pool.

Is Holiday Inn Knoxville N - Merchant Drive pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 20 lbs per pet. There's a fee of USD 20.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Holiday Inn Knoxville N - Merchant Drive?

Self parking is free at this property.

What time is check-in at Holiday Inn Knoxville N - Merchant Drive?

Check-in start time: 3 PM; Check-in end time: 7 AM.

What time is check-out at Holiday Inn Knoxville N - Merchant Drive?

Check-out is at 11 AM.

Where is Holiday Inn Knoxville N - Merchant Drive located?

Located in Inskip, this spa hotel is 0.9 mi (1.4 km) from Knoxville Expo Center and 3.1 mi (5 km) from Victor Ashe Dog Park. University of Tennessee and Knoxville Children's Theatre are also within 6 mi (10 km).

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Holiday Inn Knoxville N - Merchant Drive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 134 out of 567 reviews
Rating 8 - Good. 244 out of 567 reviews
Rating 6 - Okay. 131 out of 567 reviews
Rating 4 - Poor. 34 out of 567 reviews
Rating 2 - Terrible. 24 out of 567 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Overnight on the way to destination. Slept well. All the three of us needed or wanted.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
beg bug!
It is a very nice hotel and the staff is very friendly. But be careful! Bed bugs! My entire arms is swollen..
This review was submitted before 2018 and has not been verified.

6/10 Okay

Matty Boy, DSM

Liked: Property conditions & facilities
Hotel close to interstate and restaurants.
Hotel staff was friendly and helpful. Very nice breakfast. Location was convenient to downtown and restaurants.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Room comfort
Do not get a room facing the freeway
Do not get a room facing the freeway. Very poor noise mitigation. There are better choices in the area
This review was submitted before 2018 and has not been verified.

8/10 Good

Mike

Nice hotel for the price.
Hotel was good and clean, room carpet and bathroom need up-dating, breakfast was very basic, nice staff.
This review was submitted before 2018 and has not been verified.

8/10 Good

Timothy

TOPS in Knoxville!
Always a wonderful stay at this Clarion hotel. This hotel is, without a doubt, the best deal in Knoxville. Comfort, cleanliness, and overall satisfaction, it's TOPS!
This review was submitted before 2018 and has not been verified.

10/10 Excellent

James

Very personable staff, enjoyed the stay.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Ron

there for mix of business and pleasure - very pleasant folks and clean, neat and well lite
This review was submitted before 2018 and has not been verified.

10/10 Excellent

william

Good overnight spot
Great spot for overnight.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

We were on vacation -this was top of the line budget hotel!
This review was submitted before 2018 and has not been verified.

4/10 Poor

Don

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
A No Sleep Hotel
My room was on the East side of the building facing Interstate 75. The bumper to bumper truck traffic all night kept me awake all night. The only employee was a young girl in her early 20's and couldn't be found, Tried to use the recliner chair but it was broken and locked in an uncomfortable position. Would I stay here again.......absolutely not.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

I always stay there. Great rooms,breakfast, and staff.
This review was submitted before 2018 and has not been verified.

8/10 Good

Lynn , Wildomar Ca

A good room for a great price.
My friends and I were visit the area for my first time and somehow I was put in charge of booking the room. I got so lucky with my choice. While the room was small t was clean and well taken care of. The only negative was the odor of chlorine in the water and the dry skin as a result. Amber was a sweetheart and directed us to a few local places to have fun and it was much appreciated. I would definitely stay here again. Fingers crossed they refill the Coke Zero in the vending machines.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

This review was submitted before 2018 and has not been verified.

4/10 Poor

Pawel, Houston

Liked: Staff & service
Nominal free wi-fi, but I was not able to make a connection. Very poor breakfast.
This review was submitted before 2018 and has not been verified.

8/10 Good

Jo, US

Clean, friendly hotel across street from shopping
Very clean, comfortable and spacious rooms. Friendly courteous staff
This review was submitted before 2018 and has not been verified.

8/10 Good

nadia, Canada

Nice hotel, Great value!
The hotel staff were friendly, the hotel was clean and the complimentary breakfast was great. The decor is dated and we had a room that faced the highway- which was a little loud. Luckily, we had a white noise machine that canceled that out! Overall, we would stay again!
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

C

Decent hotel
I've stayed at another clarion that was better. We checked in a little early and the room given to us was not finished yet by the maid. In fact the maid started cleaning before check in and must have went to break because she left the door open and the maid cart in front of it. They also left the balcony door open letting bugs into the room from the bushes outside.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay some where else
It was not a pleasant stay the first two and a half days there cable and internet was shut off according to the front desk no refunds were to be given for inconvenience.