4/10 (不満)
Chelsea B.
2024 年 9 月 30 日
気になった点 : 清潔度
Not fit for extended stay. No cleaning fees because they don’t clean.
I did an extended stay and I have never been so excited to leave a rental. When we arrived there was food in the stove burners, crumbs in all the drawers, all dirty dishes in the cabinets, mold in the coffee maker, and likely mold in the walls due to what appears to be water damage on the bathroom and hallway; crooked flooring and bathtub. The refrigerator does not keep anything cold, we used an ice chest our entire stay to keep drinks cool. I couldn’t buy any lunch meat or anything that needed to stay cold; milk would go bad within 3 days, there was mold on the butter after about a week. Even ice cream sandwiches couldn’t survive in the freezer and ice cream would be the consistency of a frosty. When I told the property management team about that and the failing A/C and heater, they apologized but didn’t do anything about it and harassed me about the deposit that was already taken out instead. All of the bed sheets smelled musty, as well as all the towels under the bathroom sink. We left them untouched and changed into our own bedding and the mattresses were gross. I only didn’t leave because it was cheap and even if I got a refund I wouldn’t be able to afford a suitable place, as I already paid for 53 nights there. It was hard to breathe in the stuffy house and even ventilating with open windows and doors didn’t help; I am fairly confident there is mold that was affecting my entire family. Probably fine to crash for a night, but don’t do extended stay!!! Shack of Vrbos.
Chelsea B.
2024 年 8 月に 53 泊滞在