The fan/ac/heat was so loud and rattling that we couldn’t keep it on at night because it kept us awake - we couldn’t keep barely hear the tv when we were watching at night because it was so loud. A very nice maintenance person came by and adjusted it a bit, but after he left, it went back to rattling. So because we couldn’t use it at night, it got very cold.
There was no WiFi in the room: when we called the front desk, they said they didn’t have any king rooms available for us with WiFi, despite there being only four cars in the entire parking lot and many many empty rooms.
The pillows were tiny and hard.
The bathtub was dirty with black smudges.
The shop, restaurant, pool were all closed for the season, not as advertised on the website.
The website photos of this hotel do not look at all like the room we were given. The bathroom was much less spacious and quite basic. The fixtures were old, the paint chipping, the interior old, cheap, and depressing.
This was the only disappointing hotel on our route and I hope they atleast update their information to reflect the reality of their offerings.