2/10 (非常に不満)
Michelle T.
2025 年 10 月 1 日
気になった点 : 清潔度
The ocean front view was amazing. Unfortunately, the overwhelming number of German roaches spoilt our stay. I did contact the owner, who never apologized. He was unwilling to get a professional out asap to treat the unit. My husband does pest control, and roach motels do nothing with German roaches. However, someone is scheduled to come out now we are leaving. There was no where available for us to move to on short notice. VRBO’s “guarantee” didn’t help either. I am disabled and we chose this location because of that. The unit itself has a great view, but the furniture is worn and the bathroom shower has rust spots and chips. The pool was supposed to be heated- it wasn’t. The washer dryer were very loud. The bed has seen better days, but so has the building. The location and view could not make up for my husband and I having to kill roaches every night. Pro tip leave the light on and less venture out from their holes. Wash everything in the kitchen before using. Because we found roaches in cupboards. If the owner had expressed any kind of apology, I’d have felt a little better about the situation. As it was it felt like we were held hostage, because all VRBO’s were sold out, and we’d have had to pay double for something last minute, and it would not have had the accessibility I need due to my mobility. We are so disappointed. And VRBO’s lack of care considering their “guarantee” means I will look elsewhere in future to find accommodation that I can rely on.
Michelle T.
2025 年 9 月に 7 泊滞在
