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"The hotel was overall good for me. I loved that the Raffles Place was directly available from inside the hotel, saving me few minutes of Singaporean sun. This allowed for direct access to the City Hall MRT station. Overall transportation was excellent. Hotel facilities were good as well, clean and well-maintained. Absolutely no complains here. Check-in and check-out seemed to be chaotic, and the staff during that time did not seem too helpful. Check in seemed to be self-service, which is fine, but it was not too easy as even the hotel staff that stepped in took some time to complete the process. Check-out had quick check-out process, but it just had a large amount of checking in guests in the way of checking out. But overall, despite me writing two paragraphs on this topic, was not a defining factor in my experience. Overall, the experience was great, and if anyone is looking for a conveniently located hotel, with well-maintained facilities, I recommend it, it even has a tennis court, and in typical Singaporean fashion, safe and beautiful even at night."

"Very good. Several facilities to use. Bus stop right outside."

"Resort is clean and quiet with free shuttle to MRT station. At the back is a park and beach and on the side is a waterpark. In front of property is a mall with a walkway from resort to the mall. It takes time to discover it."

"Love this hotel especially the roof top bar. "

"All the staff were wonderful, made for a great experience. Kids friendly environment. Whilst i don't know the names of all i do remember the names of uncle Sim, Redzuan, Eddie and Zasem who were brilliant."

"Surprisingly quiet for the location. Wonderful staff, very helpful and accommodating. It's an iconic hotel. "

"Great location"

"A great central location."

"Staff was friendly, we got upgrade (special attention with children) and great food in lounge restaurant"