I was not pleased that there wasn't any daily room cleaning. You're at a beach and you get sand in your room. No one cleans it up daily and their is no broom for you to sweep it up Also, there were no towels in room and you had to go get them every day I understand why but I didn't like having to wear a wide wristband for three days You're in the sun and get a white band on your wrist!
Carol
2025 年 2 月に 3 泊滞在
4/10 (不満)
Amanda
カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行
2025 年 2 月 10 日
気になった点 : スタッフとサービス、設備とサービス
This place could have been much better. Their customer service was terrible. They would go around silencing people at the pool if they were making "too much noise" which I believed to be normal noise for pool play. The employees were rude and did not provide any assistance. They have no restaurants, and no bars as stated on Expedia.
Amanda
2025 年 2 月に 4 泊滞在
4/10 (不満)
Ariana Berlin
カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行, グループ旅行
2025 年 2 月 9 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス、設備とサービス
Honestly, the place has a lot of potential, it’s off the beach, pool is nice, but the staff is very rude, they don’t have any restaurants, anything to drink, we didn’t even have towels in our room. To top it off our shoes were stolen from our room, a total of 4 pairs.. we were left with what we had on. Sandals! Pay a little extra. this place will make you spend way more.
Ariana Berlin
2025 年 2 月に 4 泊滞在
10/10 (非常に良い)
duane
家族旅行
2025 年 1 月 15 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Pool was clean and warm, very close to ocean and nice beach. Very close to town and nice walk to great dining. Room was dated but clean and spacious.
duane
2025 年 1 月に 1 泊滞在
6/10 (普通)
Paula
家族旅行
2025 年 1 月 3 日
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
The location is the best part. It is right on the beach and a short walk to the shops and restaurants. The hotel itself is old and outdated, with no restaurants or bars.
The staff were nice and helpful.
Paula
2024 年 12 月に 2 泊滞在
8/10 (良い)
Janine
小さなお子様連れの家族旅行
2024 年 9 月 17 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location. Comfortable setting. Friendly staff. Close to all. Wi-Fi is dreadful.
Janine
2024 年 9 月に 2 泊滞在
10/10 (非常に良い)
Andrew
2024 年 6 月 15 日
良かった点 : 清潔度、客室の快適度
気になった点 : 施設のコンディションと設備
Another great stay
Another great stay. Just have to beg for towels never available in the room.
Andrew
2024 年 6 月に 1 泊滞在
8/10 (良い)
CARLOS、Bronx
2024 年 4 月 5 日
良かった点 : 清潔度、施設のコンディションと設備
Hotel is definitely not a high star fancy hotel. Bathrooms were super outdated. The bar was always closed. No breakfast offered. Seemed like a lonely ghost hotel. Parking was a great and I felt safe most importantly in spite of NOT seeing any security.
CARLOS
2024 年 1 月に 2 泊滞在
8/10 (良い)
mike、Rapid City
2024 年 2 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
the property was nice right by the beach nice pools no refrigerator. expedia has the property listed wrong it is actually beach break resort if you are trying to find it on waze or google maps
mike
2024 年 2 月に 6 泊滞在
2/10 (非常に不満)
Ismael
2024 年 1 月 16 日
気になった点 : スタッフとサービス
Ismael
2024 年 1 月に 3 泊滞在
2/10 (非常に不満)
Jason
2024 年 1 月 3 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Don't Waste Your Money! I arrived early and was charged a fee for what I thought was an early check in fee then I still had to wait until the 2:00 check in time? When I finally got to the room there were no towels so I went to the desk and given 1 towel. The property was very noisy, No Bar as advertised on Expedia, No Restaurant, No Refrigerator or access to ice for cooler, there is very little within walking distance. Completely outdated rooms in poor condition, toilet handle falling off, shower door would not close, broken and missing tile in the bathroom.
The young lady at the front desk was very nice however unfortunately I had to leave the country a day early and was told she would discuss a 1 night refund with the manager and get back to me and I have yet to hear back from anyone? I recommend that you DO NOT stay at this property!
Jason
2023 年 12 月に 2 泊滞在
6/10 (普通)
Sandra
2023 年 8 月 7 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Great staff, clean rooms. Basic amenities.
Loved that a provate surf lesson is included in the stay!
The walls are super thin, you can hear all conversations in the neighboring rooms.
No coffee, breakfast but beach front restaurant located next door.
Sandra
2023 年 8 月に 1 泊滞在
2/10 (非常に不満)
Victor Hugo
2023 年 7 月 14 日
気になった点 : スタッフとサービス
Victor Hugo
2023 年 7 月に 1 泊滞在
4/10 (不満)
Brian
2023 年 4 月 14 日
気になった点 : 設備とサービス、施設のコンディションと設備
This was my second visit and my last.
Brian
2023 年 4 月に 4 泊滞在
10/10 (非常に良い)
Diana
家族旅行
2022 年 7 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff was welcoming. Rooms had ample space. Unfortunately no toiletries compared to other hotels. Shower area was large yet shower head not great & water pressure nonexistent! Property area was lovely. Pool areas were upkept. Overall all barely met above average ratings.
Diana
2022 年 7 月に 2 泊滞在
6/10 (普通)
Adria
家族旅行
2022 年 3 月 23 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
This property is under renovation. The unrennovated portion is very rundown.
Adria
2022 年 3 月に 3 泊滞在
8/10 (良い)
Christopher
グループ旅行
2022 年 2 月 20 日
良かった点 : スタッフとサービス、客室の快適度
The people were amazing. The Surf lessons that come with it made the whole stay worth it. My instructor Carlos was great to learn from. The hotel is nice but you can tell it needs a little bit touching up. Overall we loved the stay, we aren’t very picky
Christopher
2022 年 2 月に 3 泊滞在
8/10 (良い)
T.
2022 年 2 月 14 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Enjoyed access to the beach and surfing. Walkalble to Jaco. Rooms are clean and good, staff is friendly and helpful, pools are enjoyable.
T.
2022 年 2 月に 3 泊滞在
10/10 (非常に良い)
Randall
2022 年 1 月 30 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Quiet, hidden gem in busy Jaco.
This property is a hidden gem! It's a sprawling complex with several pools, and beautifully kept grounds. The rooms are a nice size with decent amenities. The hotel backs right onto the beach. You can easily walk to town and all the restaurants, shops and activities.
The only downside is that the structure has been allowed to deteriorate. Nothing is awful, but it feels like they haven't been doing building maintenance. If the staff would drop the lawnmowers and pick up a paintbrush one or two days a week, the place would be amazing.
Randall
2022 年 1 月に 2 泊滞在
6/10 (普通)
Kui
2022 年 1 月 28 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The only reason for me to choose this hotel is because the location which has access to the beach, and can use the beach facilities, which is really nice. However, there is no wifi when I get to my room, wifi seems like only works around the reception cabin area which is really inconvenient, unless you have lots of raoming/cellular data.
Kui
2022 年 1 月に 3 泊滞在
8/10 (良い)
Eduardo
2022 年 1 月 24 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Sugerencia
Deberían de agregar refri pequeña y coffe Market en las habitaciones
Eduardo
2022 年 1 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
家族旅行
2022 年 1 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nada de que quejarnos todo super bien
宿泊されたお客様
2021 年 12 月に 2 泊滞在
6/10 (普通)
Darren、Okotoks
家族旅行
2021 年 12 月 29 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
It's an older property, beautiful area just needs to be updated. Rooms are old and beds are uncomfortable, pool areas are broken and rustic needs to be redone, no swimup bar and no restaurant on site, no coffee or tea.
Surfing was ok
Darren
2021 年 12 月に 13 泊滞在
6/10 (普通)
Josie
家族旅行
2021 年 11 月 25 日
良かった点 : 清潔度、スタッフとサービス
Interesting place but not at all how it's described. The room, pool, and grounds were very nice, but the place has nothing at all to do with surfing. There are no lessons, and no surf boards to borrow (although if you walk 5 minutes south on the beach there is a terrific small business called Josi's that will rent them for $10 a day). It's almost like another resort took the place over but didn't replace the surfing branding, it's very odd. The beach is also pretty yucky, lots of trash and broken glass, but if you walk a few hundred feet south it's realy lovely. Other thing to know is that the restaurant is closed. This is the first place in Costa Rica we visted that didn't offer coffee in the morning which was kinda a bummer (we always like to wake up before the kids and enjoy a cup...) so you'll need to go to town for all your food and beverages. Overall it was just ok- if you're looking for a family surfing adventure this is not your place.