I paid for the Oct 8, 9 & 10 room reservation at TriCove hotel of Jacksonville, Florida in full when made on Oct 8th to lock it in. We were unable to get to the hotel on the 8th and were unable to reach them by phone after multiple attempts. My wife sent them a message on their website stating we would be there on the 9th. When we arrived on the 9th we were told our reservation was cancelled and where were No Openings!
Our reservation was not pay when arriving. I paid in advance for the three day use of one of their rooms! A room should have been left empty for my use on 10-8 through the morning of 10-10 whether I arrived or not as I had paid for a room during that period.
When I paid for the room in advance the hotel and I had a binding contract for the hotel to provide the room on the scheduled dates. I believe the hotel violated a contract. The hotel had received consideration making a contract obligating them to provide me a room on the reservation dates. How can the hotel justify selling a service that another party has already paid for? My believe is that TriCove can not legally do so. I view the taking of my money in advance and not having a room available for my use on the dates of the reservation a form of theft,
How is the above different than paying for an item on line in full and on arriving the next day being told it was sold to someone else and don’t they have another. They sold it twice! I drove about 300 miles for that. No refund yet.
Dennis
2024 年 10 月に 3 泊滞在
10/10 (非常に良い)
willem
2024 年 10 月 11 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great staff, fantastic location and excellent facilities. (Super pet friendly) But some shady people living on the ground floor (or so it seems).
willem
2024 年 10 月に 1 泊滞在
10/10 (非常に良い)
Nicole
2024 年 10 月 10 日
Nicole
2024 年 9 月に 1 泊滞在
2/10 (非常に不満)
micaela
小さなお子様連れの家族旅行
2024 年 10 月 7 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The rooms didn’t look like what was pictured and they smelled of cigarettes and weed. There was like 15 cops outside due to a mental facility being across the street and someone escaping. There was also tons of sketchy people on bikes and walking outside our room.
micaela
2024 年 9 月に 1 泊滞在
2/10 (非常に不満)
Joseph
2024 年 9 月 29 日
The property was convenient to my destination. The Website claimed it had a restaurant, served breakfast & had an exercise room. It had none of these. But it did have bedbugs, which drove me from my room at 2 a.m. halfway thru my stay. The manager promised to contact Expedia and credit half my stay, but that never happened.