Property located in a nice environment.
But, according to previous comments, there are issues not working since a long time: the quality of the matresses and dishwasher.
On the other hand, we were downgraded the first night to a very simple hostel and we did not get a partial refund, and we did not receive polite apologies, but very rough answers.
Sincerely, we do not recommend this property.
Oscar
2024 年 8 月に 3 泊滞在
6/10 (普通)
Paige
2024 年 8 月 21 日
気になった点 : 清潔度、施設のコンディションと設備
Paige
2024 年 8 月に 3 泊滞在
2/10 (非常に不満)
Gincy、Yonkers
2024 年 8 月 19 日
気になった点 : 清潔度、施設のコンディションと設備
It is a scam. Dont look at the photos. Cottage vs house. It’s the guest house. Small. Scammed.
Gincy
2024 年 7 月に 2 泊滞在
4/10 (不満)
Nuria
家族旅行
2024 年 8 月 16 日
良かった点 : 客室の快適度
気になった点 : 清潔度
Nuria
2024 年 8 月に 2 泊滞在
10/10 (非常に良い)
Kevin
小さなお子様連れの家族旅行
2024 年 8 月 9 日
良かった点 : 設備とサービス、施設のコンディションと設備
Very clean, very comfortable.
Kevin
2024 年 8 月に 2 泊滞在
4/10 (不満)
Jennifer
2024 年 7 月 12 日
気になった点 : 清潔度、施設のコンディションと設備
Jennifer
2024 年 7 月に 2 泊滞在
4/10 (不満)
chris
2024 年 5 月 14 日
良かった点 : 清潔度
気になった点 : 客室の快適度
no heating we were cold,mattress should be replaced, no extra blankets duna cover with holes, disapointing as everything else was OK
chris
2024 年 5 月に 3 泊滞在
2/10 (非常に不満)
Maria、Lake Stevens
2024 年 5 月 7 日
気になった点 : 清潔度、設備とサービス
Location was beautiful but amenities promised were not available. Communication was extremely horrible. Beds dirty, bedding stunk.
Maria
2024 年 5 月に 2 泊滞在
8/10 (良い)
Paul
2023 年 12 月 27 日
Could be a 5 star with a little more effort!
If only the owners would listen to the customer feedback from previous guests! All the same niggling issues stop this from getting g a 5 star rating.
Dirty pots and pans, a central heating system that needed to be rebooted constantly, poor level of cleaning generally, all have been commented on by previous guests!
Paul
2023 年 12 月に 4 泊滞在
8/10 (良い)
Charity
2023 年 9 月 25 日
Beautiful and secluded
Charity
2023 年 9 月に 2 泊滞在
8/10 (良い)
Anna
家族旅行
2023 年 9 月 14 日
良かった点 : 設備とサービス、施設のコンディションと設備
Property description indicated that wifi was available, and it was down below but not at the cottage above. Important to know for those that still have to be connected to work.
Anna
2023 年 9 月に 2 泊滞在
4/10 (不満)
Rosemary
2023 年 8 月 30 日
気になった点 : 清潔度、施設のコンディションと設備
Rosemary
2023 年 8 月に 6 泊滞在
8/10 (良い)
Matthew
家族旅行
2023 年 8 月 21 日
Bien mais...
Belle maison, bel endroit, bel emplacement, mais il faut faire quelques investissements pour que ce soit parfait : matelas HS, propreté relative, moisissures dans la douche.
Sinon top.
Matthew
2023 年 8 月に 2 泊滞在
8/10 (良い)
Jessica
家族旅行
2023 年 8 月 20 日
良かった点 : 清潔度、客室の快適度
Overall a nice place to stay, comfortable, clean, spacious, and beautiful views. Check in process could have been better however. It was all contactless which is fine, and received emails with the code, but the emails never stated which cabin we were in. We got lucky the first one we went to was the correct one (the code worked). While we were getting situated, another couple had the same issue and could not find their cabin nor could get ahold of anyone. So while it was a nice place to stay, the check in process definitely could be better for people.
Jessica
2023 年 8 月に 2 泊滞在
4/10 (不満)
Daniel
家族旅行, 小さなお子様連れの家族旅行
2023 年 8 月 3 日
良かった点 : 清潔度
気になった点 : 設備とサービス、施設のコンディションと設備
Unfortunately we found this property to be disappointing with poor quality. We still haven't heard from the owners, despite multiple attempts during a multiple night stay. The property was not as described, the photos used were of the best and most well positioned property, most other properties looked more run down like ours. The most notable disappointment about the property after no communication was the quality of the beds. Hard springs through very old mattresses made for an extremely uncomfortable sleep. The internet that owner written descriptions mentioned was available was not at all available. The property included absolutely nothing, no tea, washing powder or soap. A DVD player was available with no DVDs. I cannot recommend this property.
Daniel
10/10 (非常に良い)
Aimeelee
小さなお子様連れの家族旅行
2023 年 8 月 2 日
良かった点 : 清潔度、設備とサービス
Overall I had an excellent stay at the brocks cottage, the cottage was very clean, communication could have been better from Expedia about what the cottage has to offer and how we would gain entry this was sent through email the day of check in. There were a few bits in the cottage that could be with fixing. There is lots to go around the area but you will need your own mode of transport.
Aimeelee
2023 年 7 月に 2 泊滞在
2/10 (非常に不満)
Marina
2023 年 7 月 29 日
気になった点 : 清潔度、施設のコンディションと設備
We had a horrible sleepless night at that place because of completely unusable bed. It's beyond uncomfortable, you can't sleep on it. Top it with non-existent wifi, things here and there like dishwasher that were not working, lack of simple basic things like tea or coffee or few extra towels. Nice spot, not a bad cottage that lacks attention and love, and horrible bed that's a trash you can't sleep on. Totally overpriced!
Marina
4/10 (不満)
Stephanie
家族旅行
2023 年 7 月 26 日
気になった点 : 清潔度、客室の快適度
Stephanie
2023 年 7 月に 1 泊滞在
8/10 (良い)
David
家族旅行
2023 年 7 月 2 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The cottage was clean and quiet. The location was exactly what we were looking for. I wish the mattress was better. Book it!
David
2/10 (非常に不満)
Pimjai、Bangkok
2023 年 6 月 15 日
Pimjai
2023 年 6 月に 1 泊滞在
10/10 (非常に良い)
David
2023 年 5 月 22 日
良かった点 : 清潔度、客室の快適度
David
2023 年 5 月に 2 泊滞在
4/10 (不満)
Dona、Portland
2023 年 4 月 18 日
気になった点 : 施設のコンディションと設備
This is a nice home and a beautiful location. I slept very soundly as it is quiet and peaceful. Unfortunately, I had two fairly significant challenges. What made these two things especially concerning is that I tried to communicate to the property manager or owner, and never received a response. First, I was never able to connect to Wi-Fi, even though that was advertised as available at this property. Secondly, I think there is an issue with the plumbing in the bathroom. There is a strong odor that appeared to me to be a combination of sewer gas and earth. I am guessing that there may be a serious leak that should be investigated. I would also recommend a deep clean as there are a number of things in the unit that are outdated and not helpful. Lovely place in a great location that just need some TLC. The bathroom odor and Wi-Fi needs attention ASAP and some steps should be taken to provide the guest with a means to communicate with the property manager. Thank you.
Dona
2023 年 4 月に 2 泊滞在
10/10 (非常に良い)
Linda
家族旅行
2023 年 4 月 17 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great little spot for a country stay, peaceful with a beautiful outlook over the Loch and mountains. You do need a car though but drives around are beautiful
Linda
2023 年 4 月に 2 泊滞在
4/10 (不満)
Shuske
2022 年 8 月 20 日
Shuske
2022 年 8 月に 1 泊滞在
10/10 (非常に良い)
Andrew、Chicago
家族旅行
2022 年 8 月 5 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Nice, safe and quiet location near Loch Ness. Great communication with booking and follow up after visit. Clean and comfortable. Wish the short-term cottages had laundry facilities!