4/10 (不満)
Cari
家族旅行
2024 年 11 月 15 日
気になった点 : 清潔度
The property was cute and convenient; however, dead termites, live termites, termite dust on and in one of the beds and pillows. Dead termites along the slider in the room. Responded to an email the following morning after our first day asking how our stay was going, explaining the situation. Never heard back. Received an email after getting back home with an apology and saying I should have called a number and that they had been closed, even though the first email said they were open that day from 9 to 5. I felt like they were blaming the victim. Responded to that email, and a week and a half later have heard nothing back. Also, don’t know what was going on with their floors, but after just a few minutes of walking on them the bottoms of our feet were black.
Cari
2024 年 11 月に 3 泊滞在