From August 3rd to August 12, we rented this condo. I will attempt to provide an objective review of our experience.
We arrived at Palmas Del Mar at about 7pm on August 3rd after a very long day of travel. Our instruction from the landlord was to call his cell phone and he would do the initial opening of the security gate to Palmanova Village where his condo is located. After several calls went unanswered I was beginning to think that we got scammed. Reading through the instructions further, we were directed to a mailbox beyond the gate that held the keys to the unit. My son in law crawled under the gate but was unable to identify the mailbox. Luckily at this point, another resident was kind enough to open the gate, and helped us to find the condo we rented, and to gain entrance to the building, where we were able to enter another code provided by the landlord and finally gain entrance to the condo. I’m not going to lie. I was VERY pissed off at how the process went, but also relieved that we had someplace to sleep that night. As a side note- Several texts and emails to the landlord from my wife, daughter and I went unanswered for 3 days, at which point the landlord wrote that he was hiking in a remote area in the states, and had no cell service. I would have hoped he would have anticipated this and made some sort of alternative plan.
Now about the condo specifically. The view off the balcony is magnificent!. Once my son-in-law fixed the sliding door so we could easily gain access, this is the area we all spent most of our time.
The place itself was adequately clean, but the furnishings and accessories are somewhat dated. We were comfortable though… Some other issues that presented themselves- 1- the 2 televisions in the bedrooms did not work. 2- we could not figure out how to operate the whirlpool tub 3- when it rained (we were there for tropical storm Fred) the windows in the master bedroom leaked quite a bit.
One other issue- Once we were in, we were provided a FOB that controlled the front gate.It was only after we replaced the battery that it worked semi-adequately. Sometimes you had to push the buttons several times before the gate would open; There is a keyboard panel at the gate, and some type of code to enter would work better..
All in all I’d give this rental a 3.5 a rating that would have been higher had it not been for issues stated above. The landlord, did in the end make a concession as a goodwill gesture.