2/10 (非常に不満)
Tiffany
2024 年 11 月 18 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I booked for 2 nights but felt unsafe so only stayed 1. I went to front window next morning to turn in my key card and explained issues and situation. Gentleman said email manager and he will let him know too and I will receive a refund for second night once manager approves... It was never approved! Expedia worked with me as well trying to call, however I do not feel this hotel should be listed on here since they were unable to get in touch with property and tried multiple times, as I also did. I was hung up on every time someone answered and I mentioned refund or manager. It's sad the customer service is so bad. I would not recommend this property.
Tiffany
2024 年 10 月に 2 泊滞在