The staff were great—friendly and welcoming. However, the property itself needs improvement. In the first room we stayed in, there was no hot water, and I eventually gave up trying to fix it. Additionally, the A/C system was not functioning properly. To the staff's credit, they moved us to another room that was slightly better.
The elevator felt like it was about to fall apart, and the pool and jacuzzi were ice cold, even though maintenance staff were on duty. On the positive side, the location was perfect for convenience to highways, shopping, and dining.
On a scale of 1 to 10, with 10 being the highest, I would rate this hotel a 6.5.