8/10 (良い)
宿泊されたお客様
グループ旅行
2020 年 3 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
When we first got there the room they gave us is what it looked like from the picture And what I had booked.The next day they were taking us to another room, which is supposedly the room that we had booked is what the staff had said, because they had said that they were overbooked and that is why the room that we had the first night was a different one. which was not the room that we had booked and then we had no choice but to pay them extra money for the room that we had wanted, the hotel wouldn’t refund me my money so we had no choice but to stay there since there was nothing that Expedia could do for us. There were about 10 options on the menu for breakfast but they only had 2 egg options and 1 instant noodle soup.
宿泊されたお客様
2020 年 2 月に 7 泊滞在