Guest house was clean, no issues, had everything we needed. We stayed 7 nights, we were really only there at night time as we spend the full day's adventuring. Check in was easy, the codes given for the gate and the guest house were correct, so we had no issues getting in. Really loved how we were able to park the rental car right next to the door of the guest house, this was handy and gave us peace of mind. The area felt like a safe neighbourhood & was in a great location, close to town but didn't feel like you were in a city. I would definitely recommend staying here, and I will book this again if I'm every lucky enough to visit the big island again!