The apartment was wonderful. It was very clean and in a very good and safe area. However, in order to get to the apartment, you had to go through numerous gates, which required a key. We had no idea. We spent several hours trying to find out how we can possibly get into the apartment that we rented. Once we got there, it was very nice but it was so frustrating that I have to say that if the communication is not improved, I would have to give this a thumbs down. Not to the owners of the apartment, but to those managing the rental.