I had a great time at this property, and I would definitely return. All staff members at the property were very kind and courteous. A big thanks goes to the staff members at the breakfast area. I was very pleased with the options and quality of the food items from the food trucks. It is a big bonus that you can use the facilities of the nearby Habitas Resort with a free transfer service between Caravan by Habitas and Habitas Resort.
A bit far away from Winter Park and Al Ula old town so you need to pre-order a taxi (best the evening before to get it confirmed) if you do not have a rental car. The free shuttle bus service between Habitas Resort and Winter Park (operated Experience AlUla) is operational, but the published timetable is not accurate. Anyhow, I used the service, but it requires a bit of patience and flexibility from your side. (Don’t be surprised if you are the only one on the shuttle bus, it is normal.) Forget about the transfer services offered by Habitas, their prices are “5 times higher” when compared to a taxi.
I hate to say this, but the joint Reservation Department with Habitas Resort is a disaster and it is simply not working. If I have been waiting for their reply, I might still be at home today. It is clear that the left hand does not know what the right hand is doing. The best was when I finally got a reply that was addressed to another client… Guys, you need to get your act together as this experience with your reservation team was very poor.
