Great accommodation, staff was attentive. Only issue was that they did not accept non-Indian credit card so I had to pay cash at checkout.
Kala
2024 年 3 月に 2 泊滞在
8/10 (良い)
Shahzad
2022 年 7 月 27 日
Shahzad
2022 年 7 月に 1 泊滞在
6/10 (普通)
VISHAL
家族旅行
2022 年 7 月 13 日
気になった点 : 施設のコンディションと設備
We booked the best available room in the lodge- Presidential Suite but it fell short of expectations.
What was good:
- Location
- Staff was friendly
- Good
What was short of expectations:
- Aging property and furniture.
Bed played a creeking music .. definitely not fit for a honeymoon couple;)
- Linen, not so clean...with lot's of dirt marks ( You don't expect it in even a normal room...while we paid for a presidential suite)
- The purpose of a Suite with 2 rooms is lost when only 1 room has a toilet and people from other room have to cross the other room to use the toilet.
- Cable TV: With limited channels to watch while others are blocked
- Intercom not working: Were told that a Monkey snapped the wire:)... so had to call the recep
VISHAL
2022 年 7 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
小さなお子様連れの家族旅行
2021 年 4 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property is a hidden gem. Rooms are very clean. Although you might not have a great view from them, the property itself is so serene and quiet that you will not miss it. Staff is very polite and very professional. Excellent room service. Food is amazing. Also, my room was upgraded to a Superior room which definately helped since I was traveling with a toddler. Big thanks to Rahul and his team.
It's a little steep to walk from the main road but taxis are readily available.
宿泊されたお客様
2021 年 3 月に 2 泊滞在
10/10 (非常に良い)
宿泊されたお客様
グループ旅行
2021 年 3 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2021 年 3 月に 2 泊滞在
6/10 (普通)
SURESH
家族旅行
2020 年 11 月 27 日
良かった点 : 清潔度
Buckle Up
this is a nice property, located almost 1.2 kms from the main area & so u need to have transport to get there.Rooms are spacious & clean however the housekeeping was disappointing as things were not provided.Room booked for 4 pax but bathrooms were not sufficiently stocked with towels/Napkins/Toilet paper.Had to request many times to get these.Ganesh the caretaker was helpful & ensured proper service.All in all for the price charged the property needs to buckle up its service standards.
SURESH
2020 年 11 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
2019 年 10 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Room rent is exorbitant
My staying was comfortable. Room rent is found exorbitant compared to the facilities offered by the Estate. The lodge is located other bank of Nainital lake (i.e. opposite to Mall Road). This bank is actually hill side. Lodge is therefore located at hill top. So this imposes hindrance to the travellers for frequent travel between market area and the lodge.