The rooms are too small for even a couple & a child but otherwise, spotlessly clean. Overall hospitality needs an uplift as I found the staff a little 'crude'. The warmth that we are used to in the Indian hospitality industry was nowhere to be seen but functional for sure.
Aiyappa
2024 年 1 月に 1 泊滞在
8/10 (良い)
Pramjeet
2023 年 10 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very Good Property & looking forward to visit again
Pramjeet
2023 年 9 月に 2 泊滞在
10/10 (非常に良い)
Sandeep
2023 年 9 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice property and location
Sandeep
2023 年 9 月に 1 泊滞在
2/10 (非常に不満)
sagar
2022 年 1 月 27 日
気になった点 : 清潔度、スタッフとサービス、客室の快適度
nightmare
we had a terrible stay, once we checked in we were allotted a basic room with no window or balcony, we had booked a room with mountain view. it was a very very basic room, the bathroom was flooded we noted it to manager the manager promised to switch our room next day as he said they were booked for that day. we had done the reservations 6 months prior though where allotted a shady room on time of arrival.
sagar
2022 年 1 月に 2 泊滞在
10/10 (非常に良い)
Mohammad Jahangir
2022 年 1 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Best experience
Mohammad Jahangir
2022 年 1 月に 1 泊滞在
8/10 (良い)
Videet
家族旅行
2021 年 10 月 20 日
良かった点 : 清潔度、スタッフとサービス
Videet
2021 年 10 月に 2 泊滞在
10/10 (非常に良い)
Sundeep
カップルで旅行
2021 年 10 月 12 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The food spread was impressive
Sundeep
2021 年 10 月に 2 泊滞在
8/10 (良い)
Dr.Khalid
2021 年 9 月 24 日
良かった点 : スタッフとサービス、設備とサービス
Dr.Khalid
2021 年 9 月に 1 泊滞在
10/10 (非常に良い)
Sakshi
グループ旅行
2021 年 1 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Happy with our stay
Staff was absolutely lovely. Room was nice and cozy. Hated the bathroom. Our friends had a nicer bathroom though. Property is stunning and staff was super helpful.
Sakshi
2020 年 12 月に 2 泊滞在
6/10 (普通)
Alex
2019 年 1 月 3 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
The place and cute and rustic, but there was no wifi, water leaks, construction banging until late and the rooms themselves can use a lot more renovating. Definitely feels more like a 2.5 star resort. But the staff was nice and attentive.
Alex
2018 年 12 月に 2 泊滞在
8/10 (良い)
Taher
2018 年 5 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
We had a fabulous time at this Heritage property! Quaint rooms,scrumptious food specially the Wazwaan dishes.
Taher
2018 年 5 月に 1 泊滞在
10/10 (非常に良い)
Manoj Raju
2018 年 4 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Super
Manoj Raju
8/10 (良い)
Bharat
2018 年 4 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Food could have been better.
Bharat
10/10 (非常に良い)
Kai
2018 年 3 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
非常理想的住宿
Kai
2018 年 3 月に 1 泊滞在
10/10 (非常に良い)
Hazel、Australia
2016 年 7 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Charming, caring hotel with friendly staff
A very comfortable stay with accommodating and caring staff. We stayed in Gulmarg in July during a period of political instability that restricted movement and travel within Kashmir. The staff gladly put us up for an extra night and ensured we were well fed and cared for. Only suggestion is to upgrade bathrooms as they were a little worn out.
Hazel
8/10 (良い)
Kamlesh、Delhi
2015 年 5 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great experie
This was a wonderful experience.
Kamlesh
10/10 (非常に良い)
宿泊されたお客様
2014 年 9 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Bukhatir and javed provided outstanding service
宿泊されたお客様
4/10 (不満)
Mehmood、Mumbai
2014 年 3 月 27 日
良かった点 : 清潔度
気になった点 : スタッフとサービス、客室の快適度
Not a pleasant winter experience
The minimum expectation from a hotel in freezing place is a cozy room with proper heating but I was highly disappointed. The room I was offered was large suite room and was very cold from the time we arrived at about 2:30 pm. I requested for proper heating as there was single blower and I was told the central heating system will start in 15 - 20 mins which never started till about 6:00 pm. We were a family of 2 adults and 2 kids and had to limit out selves on the double bed to keep us warm through a electric blanket. Even during night the the heating was not sufficient and the extra bed did not have the electric blanket. I requested to provide either an extra electric blanket or extra blower and both request were refused. I caught cold during night and had to cancel my visit to Gandola next morning.
We were not offered a welcome drink on arrival and I thought they may not have a concept for it. The next day when we were waiting for our driver I noted that some new guests were being offered welcome drinks so I told them that I was not offered a welcome drink and they served us a complementary kawa.
Only one pleasant experience I can recollect is at the reception the manager offered his personal phone to make an international phone call and I sincerely appreciate his help.