Room, bed sheets, carpet, tub was dirty. When we took showers, the steam from the ceiling would gather up water drops and start to fall on our heads. Disgusting and their was a dead bug on the ceiling. Would never stay here again!!!
宿泊されたお客様
2019 年 7 月に 6 泊滞在
4/10 (不満)
宿泊されたお客様
出張
2020 年 3 月 18 日
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
The hotel is just not well maintained. Extremely short staffed. The rooms no longer have a coffee machine, the shower curtains barely cover the tub. The rooms have not been refitted in decades except the beds which surprisingly are very good. Common areas are not very clean. The staff on the other hand are wonderful, friendly and very helpful. I feel bad for them.
宿泊されたお客様
2020 年 3 月に 4 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2020 年 3 月 13 日
宿泊されたお客様
2020 年 3 月に 2 泊滞在
4/10 (不満)
Nancy
家族旅行
2020 年 3 月 12 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Air conditioner was not working
Nancy
2020 年 3 月に 2 泊滞在
4/10 (不満)
Melissa
家族旅行
2020 年 3 月 10 日
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備、客室の快適度
Hot, humid and no help
The rooms were hot and humid, each room had a box fan in the closet, it kind of seems like they know that this is an issue and are doing nothing to fix it. When I asked what can be done at the front desk, I was told someone would come and help us open the window in our room to let some cold air in. No one ever showed up. We had to go and buy an additional fan for our room to make it tolerable enough to sleep.
Melissa
2020 年 3 月に 2 泊滞在
2/10 (非常に不満)
宿泊されたお客様
出張, 小さなお子様連れの家族旅行
2020 年 3 月 8 日
気になった点 : 清潔度、施設のコンディションと設備
I honestly didn’t like anything. This hotel needs to be closed
宿泊されたお客様
2020 年 3 月に 1 泊滞在
4/10 (不満)
Denise、Rock Hill
出張, 家族旅行
2020 年 3 月 8 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
The maintenance man was friendly,and the desk staff.
Denise
2020 年 3 月に 2 泊滞在
8/10 (良い)
Barbara
出張
2020 年 3 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wonderful stay at the Red Lion Hotel
This is not a 5 star resort and it does not claim to be. It is a hotel with a few additional amenities. There is a bar but it was only open on Thursday and Friday night during my stay so I was a bit disappointed. The room was clean and livable. I had a bottle of water waiting on me each day which was a very nice touch. There was a nice note on my bedside table from housekeeping to welcome me, another nice touch. Each day when I got in from work the room was clean, the trash was removed, the bed was made and the towels were replaced. The staff that I came in contact with were all very cordial and polite. I would definitely stay at the Red Lion again when visiting High Point :)
Barbara
2020 年 3 月に 6 泊滞在
8/10 (良い)
宿泊されたお客様
家族旅行
2020 年 3 月 2 日
Location was fine for our needs. Hallways seemed somewhat shabby and dingy. One elevator was not working and the other was somewhat recalcitrant.
宿泊されたお客様
2020 年 2 月に 2 泊滞在
6/10 (普通)
宿泊されたお客様
2020 年 3 月 1 日
宿泊されたお客様
2020 年 2 月に 1 泊滞在
2/10 (非常に不満)
LR
小さなお子様連れの家族旅行
2020 年 2 月 28 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property was a complete letdown. I have stayed at this property many times when it was owned by Radisson with no complaints. The property has gone down to a one star facility. Received towels with holes in them. Management said she was not surprised. Room was not serviced, bed not made, towels not removed from previous day. Will never stay at this facility again.
LR
2020 年 2 月に 2 泊滞在
8/10 (良い)
宿泊されたお客様
出張, 家族旅行
2020 年 2 月 24 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was fine. Pool on opposite side if hotel from fitness room a bit strange.
宿泊されたお客様
2020 年 2 月に 2 泊滞在
6/10 (普通)
Mary
家族旅行
2020 年 2 月 17 日
Mary
2020 年 2 月に 2 泊滞在
4/10 (不満)
PAW
家族旅行
2020 年 2 月 16 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The 5th floor smelled like gas as well as in the room. I asked the front desk to move to another room and she said it was the dryers and all floors had that smell. It was also so hot and the AC was turned off for the winter.
PAW
2020 年 2 月に 2 泊滞在
8/10 (良い)
宿泊されたお客様
2020 年 2 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good close by everything I needed to do for the weekend.
宿泊されたお客様
2020 年 2 月に 1 泊滞在
6/10 (普通)
David
家族旅行
2020 年 1 月 21 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Don't go unless last resort.
Lost contract with connecting garage. Room was very dirty with dust. Bathrooms had mold in tub. Toilet lid broken. Door was broken. Oh yea this was 2nd room they gave us. First room they gave us wasn't readying (doors wouldn't work with card) when got all the way to 7th floor. So had to take family all they way back down to desk to get a new room on 6th floor. We couldn't adjust room temperature. As thermostat did not change room temperatures.
David
2020 年 1 月に 2 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2020 年 1 月 20 日
良かった点 : 清潔度
宿泊されたお客様
2020 年 1 月に 2 泊滞在
10/10 (非常に良い)
宿泊されたお客様
出張, カップルで旅行
2020 年 1 月 20 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good good
Everything is good
Adela Rodriguez
And thank You 🙏 for everything
宿泊されたお客様
2020 年 1 月に 1 泊滞在
10/10 (非常に良い)
LERNEY
2020 年 1 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
LERNEY
2020 年 1 月に 2 泊滞在
4/10 (不満)
Mely、Raleigh NC
出張, グループ旅行
2020 年 1 月 19 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Price is affordable but AC didn’t work. Super hot and I had comforter stained really bad and dirty
Mely
2020 年 1 月に 1 泊滞在
6/10 (普通)
宿泊されたお客様
2020 年 1 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Expedia listed this property as including breakfast. Breakfast was not included in the price and was off the menu, for which I had to pay extra. Not happy. False advertising.
宿泊されたお客様
2020 年 1 月に 1 泊滞在
2/10 (非常に不満)
宿泊されたお客様
出張, 家族旅行
2020 年 1 月 15 日
気になった点 : 設備とサービス
Air conditioning was not working at all and i couldn't sleep almost all night. And when i call to fix it they said it's winter time and ac doesn't work in winter and inside room is 80 degrees.
宿泊されたお客様
2020 年 1 月に 1 泊滞在
4/10 (不満)
宿泊されたお客様
家族旅行
2020 年 1 月 7 日
気になった点 : 設備とサービス、施設のコンディションと設備
Gave me the wrong room and said I was lucky to come tell them. My room was confirmed so it shouldn’t be a hassle regardless.