When we arrived we were informed the hotel we made a reservation in, Cobertizo Palacio de Santa Inez, closed. They were accommodating in providing a nice room at the Rosa d’Oro a different property owned by the same company. It was a nice room but half the size of the room we reserved.
宿泊されたお客様
2019 年 10 月に 9 泊滞在
2/10 (非常に不満)
宿泊されたお客様
グループ旅行
2019 年 10 月 18 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
They are using this hotel to bring you to a 3 star hotel called Rosa D'Oro hotel. They are a frauding people like they did with me. I paid for a 4 star hotel and they gave us a 3 star hotel.
宿泊されたお客様
2019 年 10 月に 2 泊滞在
8/10 (良い)
Terry、Sonoma
2018 年 5 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beautiful facility. Great view from our bedroom and outside patio of the Alhambra. Easy access and location to old town and many of its restaurants and shops. Owners very cordial and accommodating. We enjoyed ourselves.
Terry
2018 年 5 月に 3 泊滞在
6/10 (普通)
宿泊されたお客様
2018 年 4 月 16 日
良かった点 : 清潔度、スタッフとサービス
2 adults, 2kids, wonderful host BUT hotels.com?
The lady and her husband who run this place are wonderful. She was such a delight and we felt like we were staying in their home with a large private quarter . We had a 2BR with den and 1 bath. The building is in the Alabacin so it is of course old. Unfortunately there were 3 issues -- 1. They don't answer phone because they don't speak English (but we spoke Spanish, still couldn't get through on phone and it was hard to find and we needed to come late), 2. There is a night club on the block and sound resonated through bricks until 5am; 3. The lady said she hadn't paid by hotels.com. She didn't ask us to pay (we had already paid hotels.com for non-refundable 2 nights, even though we couldn't get there in time for check-in and only stayed 1 night), but we told her we would contact hotels.com. If night club is closed and you can find the hotel, this place is great for 2 adults, 2 kids. No wifi to our knowledge
宿泊されたお客様
6/10 (普通)
Brad
2017 年 10 月 23 日
Spain
Traffic horrible in Granada
Just a hotel nothing special.
Brad
2017 年 10 月に 1 泊滞在
10/10 (非常に良い)
Arthur
2017 年 10 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Alhambra hideaway
Beautiful hideaway at the base of the Alhambra. The ambiance is that of a private residence. Friendly, helpful staff. Wifi but no TV, and elevator was broken. We had trouble finding it, but the receptionist at the Museum of the Inquisition directed us.
Arthur
2017 年 10 月に 2 泊滞在
8/10 (良い)
David、Sydney
2017 年 10 月 10 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Elegant, traditional carmen close to Plaza Nueva
We stayed three nights in this elegant old house in the Albaicin district, near Plaza Nueva and below (and with views of) the Alhambra. Its hard to find at first: the entrance is down an alleyway with minimal signage. There is no parking, and no vehicular access to the front door. Our room was simple but comfortable; it had a ceiling fan but no AC. This is an upmarket B&B with heaps of character and style, not a full-service hotel. The owners (who live on the premises) and staff were charming and very helpful. There is a garden with plunge pool. Buffet breakfast was simple and fresh but did not include hot food and was not included in the room rate. Recommended, provided you are looking for this type of place.
David
2017 年 10 月に 3 泊滞在
10/10 (非常に良い)
Ian
2017 年 10 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beautiful hotel
This hotel was situated right in the heart of Granada near lots of great bars and restaurants.
It looks upon the Alhambra.
Unable to access by car but taxi rank is nearby
Ian
2017 年 10 月に 2 泊滞在
10/10 (非常に良い)
3 Travellers、Houston TX
2017 年 10 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wonderful - Highly Recommend
We stayed in the loft apartment which is technically in an adjacent building but looks out over the same courtyard and you join the others at breakfast there. We had 2 bedrooms, one bath with basic small shower, and a great view of Alhambra with 2 balconies. Allejandro made great recommendations & reservations for us. All those working there were very accommodating & charming.
3 Travellers
2017 年 9 月に 3 泊滞在
8/10 (良い)
Evalisa
2017 年 9 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Bra hotell i trevlig miljö!
Fantastiskt läge. Stort och bra rum med utsikt över Alhambra. Lite bökigt att ta sig till hotellet, men väl där var det väldigt charmigt. Trevligt bemötande och god service.
Evalisa
2017 年 9 月に 1 泊滞在
6/10 (普通)
宿泊されたお客様
2017 年 8 月 23 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Air conditioning
The room did not have adequate air conditioning and it made it uncomfortable during our stay.
宿泊されたお客様
2017 年 8 月に 1 泊滞在
6/10 (普通)
Philippe、Paris
2017 年 8 月 7 日
良かった点 : スタッフとサービス
気になった点 : 清潔度
close to the Alhambra
It's expansive and nor relly an Hotel is an AirBnB place
Philippe
2017 年 7 月に 8 泊滞在
8/10 (良い)
宿泊されたお客様
2017 年 5 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
unique experience!
Loved the history and charm of this unique hotel. We were really glad to have the experience. It was conveniently located, staff was wonderful, and it had everything we needed.
宿泊されたお客様
10/10 (非常に良い)
宿泊されたお客様
2017 年 5 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Alhambra Room
Definitely ask for the Alhambra room!! The view, the magic, the light, the quiet!! Great staff.
宿泊されたお客様
10/10 (非常に良い)
Jwan
2016 年 9 月 24 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great staff and environment
Jwan
6/10 (普通)
Manuel Jesús
2016 年 9 月 21 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス、客室の快適度
No ha respondido a lo esperado
El personal es atento en el trato. La habitación es pequeña y sin televisión, mini-bar, aire acondicionado ni armario para la ropa; sólo unas perchas a la vista en un hueco de la pared. El cuarto de baño es pequeñísimo para dos personas; si estas usando el lavabo y tu pareja entra en él, te clava el pestillo de apertura en el brazo o en el costado. Por todo ello, la relación precio-calidad no es buena, siendo muy caro para el producto que ofrecen.