4/10 (不満)
Katherine
2025 年 2 月 20 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
The room had several small imperfections: damage to the wall from the main door, door stoppers damaged the door, and mold developing in the shower. I would appreciate a property with better hallway noise dampening so I'm not roused at 6am by someone simply walking by the room. Likewise, while I paid extra for a balcony, it was totally unusable. Expedia also did not post the winter hours for amenities, which vary significantly to summer availability (e.g. no breakfast during the week and no dinner Mon and Tues.) While I can appreciate that snowfall was very heavy and I wasnt going at peak season, I'm not thrilled at having been charged more for extras that were never available. Credit where it's due, though, the staff here were very friendly and efficient. Thanks for your efforts, I venture this place would be a much better experience in the summer, being as close to the water as it is.
Katherine
2025 年 2 月に 3 泊滞在