We enjoyed our stay at all American- the house is great and spacious. The management company- auntie Belham- was not the easiest to work with. Payments had to be made through a separate website, and they wouldn’t release address until the house was ready,
So, we had to drive blindly towards Gatlinburg until they send the address. They couldn’t tell me what kind of coffee pot was in the house, keurig or not, nor what kind of filter the pot may need. (Just a regular coffee pot-FYI)- so we had to bring all types of filters and loose coffee and keurig cups, to have all possibilities covered. They also did not honor the check in time listed on VRBO website,, saying that vrbo had it wrong and check in wasn’t until 4, despite vrbo listing 3 as check in time. The fridge did not work and luckily- it was cold enough outside that we put most of our food and drink outside so that it did not spoil. They sent a repairman out, but, we still had to throw away food. Games downstairs are in bad condition and need to be replaced (air hockey). Hot tub is great! Great, quiet area! Lots of parking, and lots of comfy beds. We enjoyed our stay.