6/10 (普通)
Stefanie
カップルで旅行
2025 年 3 月 23 日
気になった点 : スタッフとサービス、設備とサービス
I booked my trip through Expedia, put my card on file when I pre checked in. As I was on my way the hotel charged my card for the reservation again. I called the hotel and they argued that the charge came from Expedia. I was told they would call Expedia and put me on three way, I never got a call back from anyone. I called Wyndham corporate and they said there was nothing they could do because each hotel is privately owned. When I arrived at the hotel, the gentleman that checked me in said he could clearly see where they had charged my card that morning. He apologized and said I would get a refund. Still waiting for it to clear my bank.
Stefanie
2025 年 3 月に 2 泊滞在