The owner was very friendly, accommodating and prompt with his responses. The location is amazingly beautiful! The residence had plenty of space for all of us. We did not have a chance to use the Owners Club. There were just a few negatives: The upstairs bedroom was very hot when we got there, so we jacked the AC. This made the rest of the condo chilly, and the upstairs doable - with a provided box fan over the floor register, and the above ceiling fan going. Second I had to give a three out of five for cleanliness for a couple of reasons: the upstairs bedroom needed dusting/cleaning: the bedside table had marks from a glass which I wiped off, the dresser had some kind of goo on it that I scraped off with my fingernail. The headboard was quite dusty. There was a cute wash basin on the dresser but it had dead bugs and a lot of dust in it. Also, the sheets on our bed had some leg hairs we had to brush off when we pulled back the covers. Our family said the other bedrooms were fine and main level bed was the most comfortable they'd ever slept in! The kitchen table was very spacious but it was sticky so I had to clean that off. Finally, we noticed ants crawling on the kitchen counter one night, so we had to kill the them and clean the counter before we could food prep. A bit icky, but we just dealt with it. Owner was great, but I would recommend a new cleaning service.