I did not like that there was no hot water for the first day and 1/2, nor the last morning. I did not like that I put out dirty towels and no clean ones were left.
I did not like that I put out an empty toilet tissue roll and no full one was left.
I did not like that there was no coffee one morning.
I did not like that the fire alarm system went off during the night AFTER it had happened earlier that day. It was not fixed after it failed during the day.
I did not like that the shade on the window fell off.
I am hopeful that there will be some accomadation for these failures on my bill! - - - but the gal in charge when I left could not help with that as she was not a manager.
I do not plan to be back.
GRETA
2025 年 1 月に 5 泊滞在
10/10 (非常に良い)
Kathryn、Sacramento
出張
2025 年 1 月 12 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very helpful, friendly staff. Tasty breakfast, room was clean. Convenient location with food options & easy hwy access. I will stay again.
Kathryn
2025 年 1 月に 1 泊滞在
8/10 (良い)
Brent
家族旅行
2025 年 1 月 9 日
Staff was friendly but more staff are needed at front desk at nights.
Brent
2025 年 1 月に 3 泊滞在
4/10 (不満)
John
カップルで旅行
2025 年 1 月 6 日
気になった点 : 施設のコンディションと設備
Room was poor. Broken door on refrigerator cabinet, no shampoo in shower, no iron.
John
2024 年 12 月に 1 泊滞在
2/10 (非常に不満)
Lacey
2025 年 1 月 5 日
Lacey
2025 年 1 月に 2 泊滞在
6/10 (普通)
Randolph
2024 年 12 月 31 日
Randolph
2024 年 12 月に 1 泊滞在
2/10 (非常に不満)
Quentin
2024 年 12 月 30 日
気になった点 : 施設のコンディションと設備
Quentin
2024 年 12 月に 3 泊滞在
2/10 (非常に不満)
Dani Beth
小さなお子様連れの家族旅行
2024 年 12 月 29 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was our worst hotel stay we’ve ever stayed in. We walked in and our blind to our room was laying in the floor so there was no privacy we notified front desk and they told us that there was no other room to put us, our door didn’t latch properly. We was very disappointed in our stay and will not be staying in another Hampton Inn
Dani Beth
2024 年 12 月に 2 泊滞在
2/10 (非常に不満)
Amy
家族旅行
2024 年 12 月 29 日
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
Wouldn't stay here again. Beware... Multiple things went poorly. Upon check-in, they ran my credit card for incidentals THEN informed me I would be charged $10 for parking. I bulked and receptionist just said "I don't make the rules." Asked if they had any vending machine or snacks for sale. No machine and very few items available. Not even bottled water. So ran to a gas station for snacks. Tried to park on back side of building with doors into the reception lobby, clearly visible by receptionist, but all doors on that side of the hotel were locked or marked out of order. So went to front side but only 1 spot available to park and large truck had already parked over line (not hotel's fault, but if I'm going to be forced to pay $10 for parking, I'd like a spot to park where I don't have to walk around the whole hotel with luggage and snacks in the dark.) But upon entering our room you instantly hear traffic VERY loudly (measured to be over 80 decibles.) But it got worse. The heat was whistling so loudly I called front desk. They said they could hear the whistling over the phone easily but said they had no other rooms available (other evidence led me to believe that was not true.) Was forced to turn off heat. Very limited room to sit and eat free breakfast. So had to take it to go (but no container for that so sat in my cold car to eat.) Also, they charge for wifi. Will not be returning. Advise consider other location.
Amy
2024 年 12 月に 1 泊滞在
10/10 (非常に良い)
Darius
2024 年 12 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall great
Darius
2024 年 12 月に 1 泊滞在
8/10 (良い)
Andrew
2024 年 12 月 11 日
Andrew
2024 年 11 月に 2 泊滞在
8/10 (良い)
Blanca
2024 年 11 月 30 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall, complimentary breakfast was great, egg omelets/boiled, sausage and roasted potatoes, cereal, juice, bagels, pastries, not bad at all. Staff was friendly, room was clean but shower was not cleaned- moldy. Nice small pool and workout area.
Blanca
2024 年 11 月に 1 泊滞在
10/10 (非常に良い)
sunhee
2024 年 11 月 27 日
sunhee
2024 年 10 月に 1 泊滞在
6/10 (普通)
Connie、Algonquin
2024 年 11 月 25 日
Connie
2024 年 11 月に 1 泊滞在
4/10 (不満)
Emily、Loveland
家族旅行
2024 年 11 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Fantastic staff. Very professional and helpful. Property is a little run down and not what I would expect from a Hampton Inn & Suites. The bathtub seal is black around the edges & there is damage to the bathroom floor from a previous apparent leak. The hallway carpeting is visibly dirty. I was looking forward to a soak in the tub, but I will definitely skip it.
Emily
2024 年 11 月に 1 泊滞在
10/10 (非常に良い)
Donna
家族旅行
2024 年 11 月 24 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean friendly staff
Donna
2024 年 11 月に 1 泊滞在
10/10 (非常に良い)
Britt
家族旅行
2024 年 11 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This wonderful lakefront of cottage was the perfect setting for our family get together. From the moment we walked thru the home, we could tell that no expense had been spared in making sure our stay would be memorable and relaxing. The home was clean, stocked with quality linens on the beds and both bathrooms had plenty of towels and bath supplies in the linen closet. The kitchen had all the utensils, cookware and appliances for preparing full meals. The living area was comfortable and welcoming and even had an electric recliner for my elderly father to relax in. There were games, puzzles and cards for entertainment as well. The outside area was where we spent the majority of our time. From the kayaks available to use on the lake, the Cornhole and other yard games stored in the shed and firewood stocked and dry for use at the fire pit...we were just blown away. We did fish off the dock every day and caught white bass, small mouth bass and catfish. We did have our own fishing poles that we brought from home. Overall this selection for our family vacation home was a win-win for all. And the best part was the tremendous communication and support we received from the owner of the property. This was a perfect setting for an amazing week and we hope to be back in the future!
Britt
2024 年 11 月に 1 泊滞在
8/10 (良い)
Derrick
カップルで旅行
2024 年 11 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was pleasant and helpful.
Derrick
2024 年 9 月に 6 泊滞在
10/10 (非常に良い)
Ashlynd
小さなお子様連れの家族旅行
2024 年 11 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall a great stay!
Ashlynd
2024 年 11 月に 2 泊滞在
6/10 (普通)
Treninsha
2024 年 10 月 28 日
Treninsha
2024 年 7 月に 1 泊滞在
10/10 (非常に良い)
Mark
2024 年 10 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Mark
2024 年 10 月に 2 泊滞在
8/10 (良い)
Antonio
家族旅行
2024 年 10 月 16 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Had to get used to sound of traffic coming from the highway
Antonio
2024 年 10 月に 2 泊滞在
10/10 (非常に良い)
Kim
2024 年 10 月 14 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I really appreciated the staff and the property. I was in town for a 40 year high school reunion and felt safe, comfortable and had everything I needed to enjoy my stay. Staff were friendly and helpful - breakfast was good - room was so so comfy!
Kim
2024 年 10 月に 2 泊滞在
4/10 (不満)
Suzanne
2024 年 10 月 9 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Needs updating!
This place needs updating! Carpet in hallways were filthy. Black mold/mildew around tub….baseboards and window dirty….UGH. No freezer in refrigerator, no microwave, toilet flapper leaking, pool was cold because they were adding cold water. Breakfast was good.