2/10 (非常に不満)
Gustavo
家族旅行
2025 年 1 月 3 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
MONEY TRAP
NO POOL, PAY FOR EVERYTHING
This hotel was one of the most disappointing and overpriced experiences I’ve ever had. While the nightly rate was advertised as X dollars the hidden fees nearly doubled the cost of my stay.
First, there’s a daily resort fee — which might be fine if the amenities were actually usable. However, the pool was under renovation, so the only thing the fee got me was a sense of frustration. Want to use an umbrella on the beach? That’s an extra charge, too. It felt like every basic amenity had a price tag attached to it.
The parking situation was infuriating. The only option is valet parking, which is charged daily per car. No self-parking, no alternatives — just another way to bleed guests dry.
And if you think the hotel staff will help you resolve anything, think again. I booked through Expedia, and any issue I raised was met with a shrug and a “you’ll need to contact Expedia” response. It felt like I wasn’t their guest at all — no accountability, no solutions, just passing the buck.
Ultimately, this is a costly per-night stay for nothing more than a bed and a shower. The complete lack of transparency and care for guests made this experience infuriating. Save yourself the money and book somewhere else —
Gustavo
2024 年 12 月に 2 泊滞在