Forrazzu

everything was excellent, amazing place. no complaints about anything other than the wifi, which did not work in our room. Wifi at the reception was working appropriately thou. giving 5 stars overall

Here’s a draft for your review of the Grand Relais: I recently stayed at the Grand Relais, and while the property itself was in good condition, my overall experience was disappointing. For one, the hotel is very expensive—three drinks cost me a staggering 99 euros. The dinner service was particularly poor. On my first night, I ordered a steak that came out rare, and they attempted to cook it at the table using a stone. However, the stone wasn't hot enough, so it took ages to cook, and eventually, I sent it back, only to receive an overcooked, well-done steak in return. Housekeeping was generally okay, but I found it frustrating that they didn’t replace the gowns unless specifically asked, and they didn’t mop the floors. The hard marble flooring meant my feet were constantly dirty from walking around the room. As for the staff, they were superficially polite, with a few exceptions, but overall, the service lacked warmth or genuine hospitality. Given the high cost and lacklustre service, I would not stay here again.

Overall rating is excellent. The rooms are spacious, beautifully furnished, well maintained and spotlessly clean. Staff are courteous, extremely helpful and very friendly. The buffet breakfast offered an array of delicious hot and cold foods. We highly recommend this hotel and will definitely be returning in the near future!