2/10 (非常に不満)
Joshua
家族旅行
2025 年 4 月 3 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Do NOT stay here!! This accommodation ruined our Florence experience. The shower was non-functional. (It didn’t drain and overfilled onto the bathroom floor…would have flowed into the apartment if we hadn’t turned it off. Plus, the shower door didn’t block water at the base and it didn’t maintain temperature for the very short time we had the water on). There was mold on the wall in both the kitchen and bathroom. The street noise was extremely loud. We only stayed one night (thank goodness) and when we tried to leave the next morning, the door was blocked with supplies for the next guests. (We honestly struggled to get the door open.) The staff were unhelpful when we called to report the shower and non-responsive when we called after leaving the property.
Joshua
2025 年 3 月に 1 泊滞在