エル・パルメラル-ウルバノバ-タバルカのホステル

「Services was so very bad」

「The room was very clean and modern, the hot tub was wonderful, just what we needed after a day exploring Only issue we had was we couldn't leave our bags in the luggage storage as the code didn't work, and I messaged to see if we could leave them for a few hours on the day we checked out and I still haven't had a response. I ended up paying for storage near the airport bus stop instead」

「Worst experience ever - the room smells mouldy and me and my wife felt suffocated just from staying there for 1 hr. We tried everything, opened windows and vented for a long time but the smell keeps coming back. Note that this was the «deluxe» room! I immediately booked a new hotel and moved for fear of our health. As the contact guy(Carlos) said he didn’t have other rooms available and couldn’t come over to help us. I have saved the entire conversation. We filed for refund later, they lied...