There was nothing LUX about it. We were in an outside room. We had to walk up a flight with a rail and then up another flight of metal stair to get to the room. On opening the door we were met with the overwhelming smell of a deoderiser that was actually hiding the damo smell. The room was clean but the bathroom had a chipped basin, cracked floor & wall tilea. The shower cubicle was coming loose from the wall. There was mold on the tiles and door resessers and ceiling. Ventalation was poor in the bathroom.
Moutie
2023 年 5 月に 4 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2023 年 4 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2023 年 4 月に 1 泊滞在
10/10 (非常に良い)
LINDSEY
2022 年 9 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
First Class Service
What a brilliant experience. I booked this hotel for a friend who had eye surgery at the nearby McCords Hospital. I received first class service throughout. Thank you Promise for all your help.