4/10 (不満)
Ashley
カップルで旅行
2023 年 11 月 5 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Romora Bay Resort & Marina is a little tired. Our original room was #6 we had to move because the rooms had carpenter ants and was very dirty. It looks like the rooms have not been cleaned in weeks. (Dusty, old dead insects and a smelled very musty and wet) The bed was comfortable and after we moved into room #8 we were happier with the extra space. Similar to room #6 the rooms need a good cleaning with a Vacuum.
We decided to stay at this property because of the proximity to the Marina and We met one of the executives at the PB Boat Show and he spoke so highly of the property. I was really taken back by how unclean the whole property was including the marinas ice area having old fish and bait left in the freezer. Garbage was left around the property and a light was knocked down on the ground and it did not seem like it was getting fixed any time soon. The check in process was easy and the Hotel allowed for an extended check out time. Everyone on the island including the hotel staff was very nice and provided excellent service.
It seems like Romora Bay Resort & Marina is no longer the charming marina it once was the bungalow style rooms and outdoor showers. I we will not be returning unless significant changes to the room cleanliness and upgrades around the property have made.
Ashley
2023 年 11 月に 4 泊滞在
