the staff at front desk were rude, unwelcoming, and not helpful at all. I had to bring my own luggage in the lobby and then to my room. NO TIP WAS GIVEN FOR THAT REASON.
ALL THEY WANTED TO COLLECT THE MONEY FOR TAXES, WITHOUT RECEIPT, I was in front of them and after many minutes of arguments, he decided to issue me receipt with MR. i asked him do I look like a MAN , I am a female., just on a piece of paper no official receipt was given, other customers were in the lobby desk, fighting with the staff on unprofessional issues, of keeping there passport, knocking on their room door at 3 am in the morning, Had breakfast there one day out of desperation for $20 dheram it was awful, food had so much chilliest, my mouth was burning, food was not labeled to say what it was. local calls were charged, no basic comfort for out of the country tourist. i was left to be on my OWN. Asked to speak to manager, NEVER GOT THAT. staff speaking over each other, couldn't understand the conversation. VERY UNPROFESSIONAL ATMOSPHERE. VERY DISAPPOINTED. WHEN I TOOK SHOWER, WATER WAS ALL OVER THE FLOOR ALL DAY LONG, SHOWER CURTAIN WAS SHORT AND ALL THE WATER GOT ON THE FLOOR. housekeeping staff did their best with what they are given, they were very polite housekeeping staff.