The staff was absolutely amazing. We had to move rooms twice but they did give us a discount. The rooms are very nice. Although Hotel.com has this place listed as a kitchenette it is not, it has a small fridge and microwave but that is not the hotels fault. I could tell that this property was being updated and owner was putting money into it. I can not say enough about the staff, the front desk, the maintenance man, breakfast staff all very friendly! Breakfast was descent although they did run out of plates and some food but I am an understanding person and know these things happen. We were disappointed in the pool as it had lots of hair in it and cold so could not use that plus the hot tub was not working. Again, I am pleased with the room, the service and the fact they are working on things that are not working. They compensated me for the inconvenience of moving and letting them know pool was not satisfactory. That being said, I was very polite in my request and the fine gentleman at the desk did not hesitate to take care of my concerns. I would definitely stay here again and hope the pool is fixed