クタ ウタラ ホテル

「とても親切で、サービスが良いホテル。 朝食がとても美味しかった。 バスタブが無かったのだけが残念。 次回はスパに行きたい」

「great excellent」

「インフィニティプールと朝食時の対応は非常に満足！」

「朝食込みと記載のあったプランで予約したがホテルでは朝食を含まないと伝えられた。 一食一人当たりJPY¥2500を追加で払うことになった。 ホテルやその周辺地域はとても良かった。」

「Their survice was so great! The location is good, the room is spacious, the brebkfast is delicious, the view from the pool is so beautiful. Everything was so good! I have no reason why I should not come back there.」

「Amazing hotel with excellent staff. We loved it 」

「Worst correspondence with trouble. I've stayed this hotel 5 days. During my stay, cleaning staff might throw away my stuff. I claimed to handle this trouble to the hotel staff 3 times (twice by phone, 1 time at the reception). The staff attended on the phone replied me that he would check the situation and would report to me. However, he never called me again. It happened twice. Finally I directly claimed a receptionist about the problem. He promised that he would come to my room with...

「素晴らしいホテル内の自然、手入れされた庭、ホスピタリティがものすごい」

「Really comfortable, convenient, cozy to stay. It’s so relaxing atmosphere. The stuff were really kind. 」

「部屋はかなり広く、施設全般に清潔で快適に過ごせました。スタッフもフレンドリーで困ることはありませんでした。周囲はレストラン、バーも多く、滞在を存分に楽しめます。」

「The worst nights with bed bugs biting my arms, back, legs. I requested to set the repellent and change the bed linens and bed covers but it didn’t look n prove the situation. 」

「Very cozy and comfortable hotel with the best hospitality of the hotel staff 」

「ご飯が美味しい」

「The room is a bit small for two people but the room was clean and neat, has everything we need. The breakfast buffet has a variety of foods and everything was delicious. 」