I’ll start with the good stuff. The condo and location is wonderful. Very spacious. My favorite part of the morning was watching the sunrise from the bed in the master. The property is definitely closer to the beach than it appears and there are a number of places to eat and shop within walking distance. I walked to The Local Markey each morning for coffee. Their food was great too!
When we checked in we discovered our room had not been cleaned. No clean towel, sheets, etc. Vacassa was finally able to find someone to come and clean the room but it was during dinner time. The cleaners were very respectful but it was annoying after a very long day of travel. They also couldn’t provide us with blankets so we spent the trip sleeping with only sheets and beach towels when needed. Vacassa did offer some reimbursement for the inconvenience. Which was appreciated.
The property has a chair and umbrella service the comes with the property which is nice except they pack you in on the beach like sardines. Seriously the umbrella was touching the umbrellas of the people on each side of us. And you can’t bring your own. I’ve never encountered this at a rental but I guess it’s common in Destin? We sat down in the water all day so we could have some space and enjoyed every minute of of the beautiful water and white sand beach. I don’t know if the chair/umbrella rental company is directly associated with the condo, but Mandy is the rudest person I have ever encountered that works in a customer service type of position. I would recommend someone speak to her about making assumptions about someone’s ethnic background or disability status before making assumptions. And also how to speak to people in general. Finally, I was annoyed about the property description because at very, very end of the property they mentioned the constitution that was going on. Thankfully, we were not impacted at all but it would nice to start out with that in the description.
We enjoyed our stay despite the small inconveniences. I don’t think that is the norm. But be aware of the construction and when the property is undergoing renovations and be prepared for being packed in on the beach.