4/10 (不満)
Tyler
グループ旅行
2025 年 2 月 10 日
良かった点 : 設備とサービス、施設のコンディションと設備
気になった点 : 清潔度
We give a 2.
Cons
1. False advertising on Expedia website. We reserved a one bedroom loft and it was quit large in the picture (Not what we got, it was probably 1/3 of the size). complained to the front desk and they gave the usual "I'm sorry about that", with nothing else said. For the 6 people it was very small.
2. It was just disappointing for what you pay and the staff did nothing to correct it.
3. Sink on main floor bathroom didn't drain...fixed same day., but, again for the reputation of being a high end hotel...disappointing.
Pros
1) close to lift
2)Staff was friendly
3) hot tub / pool
Tyler
2025 年 2 月に 3 泊滞在