we checked into our "deluxe" unit on a night when temperatures were dropping to about 20, only to find out that there was no heat in the unit other than a gas fire place on a 1 hour timer and two space heaters. we plugged in both space heaters and sure enough we blew a breaker within about 30 minutes. we called and the moved us to another unit. the new unit was on the backside of another unit, so when the other tenants came home for the night we could hear every word they said. also, this new unit had two bathrooms, very out dated and one of them was very smelly, like urine. also the unit did not have any curtains or blinds. it was priviate so that wasnt the issue, but once the sun came up it was very light in the house. they did give us a $60 refund, but even that took over 2 weeks to get a lots of bird dogging to get. Expedia was great about it, but the Meyer Hotel, which had a 10 rating for the room we got, was very disappointing.