This was a disappointing stay from the start. I inquired as to where the “extra” shampoo and conditioner was located since all I could find was one tiny (one ounce) bottle of each for a five day (Tuesday through Saturday) stay. I’ve included a photo for reference. I was informed that that was all I would be provided with. As a woman with long hair, that conditioner bottle will barely make it one day, let alone five. And in an apartment meant for two people, I’m not sure how they think that is sufficient. On hotels.com this property claims that “free toiletries” are provided. But when you inquire about the toiletries, they tell you that they sent a separate email saying that a “starter kit” will be provided. They don’t say how insufficient the starter kit will be. They also do not provide wash cloths, or even tissues, so I washed my face with toilet paper. There was only one hand towel for the five days. For a room meant for two people. It was infuriating to know that supplies like conditioner were likely easily accessed in the locked closet (in the room) that stated “employees only”. The floors were filthy. My white socks were brown after about an hour. The shower curtain was mildewy and smelled. The laundry detergent was a dripping/leaking pile of 3 pods. I’ve included photos of these great features as well. I’m not sure why for over $1000 for the stay, a few minimal conveniences could not be included.