Now remote control issue was solved within a couple of days, I do have to say fur price that I paid for 8 days on this property. It was not pleasant to find roaches, they did send housekeeping to clean the kitchen. What they really need was an exterminator as she was cleaning. She also found roaches. Couldn't cancel because my doctor's appointment were at 7 minutes from property and also I would have not gotten my money back. But yes, having roaches is disgusting.