The breakfast was great! The pool was a nit on the cold side.
Laura
2025 年 2 月に 1 泊滞在
6/10 (普通)
Joshua
2025 年 4 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Average hotel, the staff seemed nice enough and the facilities were okay. When I first arrived the first thing I heard hoping out of my car was a guy swearing and carrying on. Unfortunately even though the hotel is okay, I think it might be in a bit of a bad area. However, I didn't have any problems or issues during my stay thankfully.
What upset me even more was I was forced to pay by credit card. I asked if I could pay via debit card and was told if I did I would have to put down $500 in cash. Who carries that kind of cash around, especially in this kind of area?!?!? I was told it was company policy and the same at all Super 8 Hotels. Fair enough, but I've never been to a hotel where I can't pay the security deposit via a debit card. Why are they promoting debt?!?!
There was a sign at the front desk saying the waterslide was not working/open. However on my second night there I saw kids using the waterslide? Not sure what was happening there.
What I did like was the picture above the bed in my room! A black and white photo of a river and mountain landscape around Banff, etc. Definitely my favourite I've ever seen.
I also think there isn't much value for money. To me it wasn't worth the $700 for 5 nights. In the future, if I found a deal for $100 or less per night, I would take it. However, I will also be looking for hotels with better value for money.
Joshua
2025 年 3 月に 5 泊滞在
2/10 (非常に不満)
John
小さなお子様連れの家族旅行
2025 年 4 月 1 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The water slide was broken, staff had no idea when it should be repaired. Hair dryer broke in our unit. Breakfast was mediocre.
John
2025 年 3 月に 2 泊滞在
4/10 (不満)
Heather Laurette
家族旅行
2025 年 3 月 31 日
気になった点 : 設備とサービス、施設のコンディションと設備
Liked that after 10:00 pm the room was quiet and ventilation system worked with comfortable bed for one person. If two on the bed it was saggy.
Pool services poor as pool water cool and pool was abnormally shallow. The hot pool was over chlorinated then burning itchy eyes that did not resolve after a long shower. Some hours later the burning stopped. No pool towels available….had to report to front desk for the.
Heather Laurette
2025 年 3 月に 2 泊滞在
6/10 (普通)
JAYAMITH
2025 年 3 月 27 日
気になった点 : 清潔度、施設のコンディションと設備
JAYAMITH
2025 年 3 月に 1 泊滞在
2/10 (非常に不満)
Shawn
2025 年 3 月 27 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
I booked this property under the assumption there was a waterslide . When I checked in I was then notified that it had been broken for a month . There was no email or communication from the hotel staff . Myself and children were extremely disappointed.
Shawn
2025 年 3 月に 1 泊滞在
6/10 (普通)
Devon
出張
2025 年 3 月 24 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Gym was a bit disappointing. Hot tub was nice and relaxing
Devon
2025 年 3 月に 6 泊滞在
10/10 (非常に良い)
Helen
家族旅行
2025 年 3 月 22 日
良かった点 : 設備とサービス
Very helpful and friendly staff.
Helen
2025 年 3 月に 1 泊滞在
8/10 (良い)
robert
2025 年 3 月 15 日
良かった点 : 清潔度、スタッフとサービス
robert
2025 年 3 月に 1 泊滞在
2/10 (非常に不満)
Sandra
小さなお子様連れの家族旅行
2025 年 3 月 6 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Despite booking a water slide/pool birthday party, we were never informed that it was broken. Offered no discounts. Pool was absolutely freezing. All of the kids spent the entire bday party in a tiny hot tub. Very disappointing
Sandra
2025 年 2 月に 1 泊滞在
2/10 (非常に不満)
Peter
家族旅行
2025 年 2 月 27 日
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Very poor condition.
Pool closed and slide not working
Hot tub not working
TV not working
Toilet ran all night
Pop machine not working
Heater had a seaky fan when running.
General condition of the hotel very poor.
Definitely not a 8 star rating. Not as per the reviews. Paid far too much for what it was.
I don’t think I can trust your rating system any more.
Peter
2025 年 2 月に 1 泊滞在
4/10 (不満)
Matias
出張
2025 年 2 月 18 日
気になった点 : スタッフとサービス、施設のコンディションと設備
I was not able to pay with the credit card I wanted. The front desk people were not able to figure it out. I also could not make the TV work. No help was offered.
Matias
2025 年 2 月に 1 泊滞在
2/10 (非常に不満)
Donald、Spokane
家族旅行
2025 年 2 月 18 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is the worst hotel I have ever stayed at.
We were greeted with a sign that said the water slide was "out of order". The front desk agent informed us that it had been broken down for a while and it would be a couple of months before it was fixed. This was a huge letdown as this was the reason we booked this hotel.
The hotel was filthy dirty with stains all over the carpets, dirty walls, and a foul odor.
There were dents/dings, and missing paint all throughout.
This facility is dark and dreary and in dire need of an update.
We did not have hot water in our room for the first 2/4 nights. They finally moved us after the second night.
The food was terrible. The juice machine was "out of order". The milk sat in a pitcher at room temperature. There were no spoons for cereal or yougurt. My son went and asked the front desk agent for a spoon and she came and looked in the dirty cutlery basin and said "they might be here" then walked away.
The pool was feeezing cold, and the hot tub was luke-warm at best.
The ventilation in the pool area was not working, so it was very humid/musky and there was rust everywhere.
Unfortunately, I really can not think of anything positive to say about this hotel.
I highy recommend that nobody stay here EVER!
Donald
2025 年 2 月に 4 泊滞在
6/10 (普通)
Dayne
カップルで旅行
2025 年 2 月 17 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean rooms - friendly staff - dirty hallways and stairs, needs regular vacuuming - dirty pool area, needs power washing - hot tub full of sand - hot tub chemicals burned my eyes when jets were on - water slide never worked - breakfast area dirty, needs vacuuming - lacking a lot of breakfast food, most things out of stock, no milk, no juice, no coffee, bagels and break nearly gone.
Dayne
2025 年 2 月に 2 泊滞在
8/10 (良い)
Erland
ペット同伴の旅行, 小さなお子様連れの家族旅行
2025 年 2 月 16 日
Average room, dated hotel but decent for the price. Phone ahead about the pool/waterslide area. Apparently Reno’s are happening soon and it will be closed.
Erland
2025 年 2 月に 1 泊滞在
2/10 (非常に不満)
azley
家族旅行, 小さなお子様連れの家族旅行
2025 年 2 月 14 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Staff was nice. Almost everything was broken from the tap on the water jug in the breakfast room, to the waffle machine, as well as the stove in our kitchenette (both burners as well as the knob to turn one burner on). The pool was absolutely freezing, the kids couldn’t even jump in without running straight back to the hottub. The pool area itself was freezing, if you plan to sit and watch you’ll want shoes and a coat. Ontop of the pool situation the hottub was warm at best. My 3 children lasted all of 15 minutes before we were running back to our room for a hot shower. The plave has a lot of potential if some effort was actually put in.
azley
2025 年 2 月に 1 泊滞在
8/10 (良い)
Derek
2025 年 2 月 4 日
良かった点 : スタッフとサービス
Derek
2025 年 1 月に 2 泊滞在
4/10 (不満)
alan
出張
2025 年 1 月 28 日
良かった点 : 設備とサービス
気になった点 : 清潔度
There were areas that were not clean. Around bathtub, wall under towel rack, bathroom door. Noisy room heater and chirping smoke detector. Hallway light burned out and dark.
alan
2025 年 1 月に 2 泊滞在
8/10 (良い)
Ashley
2025 年 1 月 27 日
Ashley
2024 年 10 月に 2 泊滞在
10/10 (非常に良い)
Kez
カップルで旅行
2025 年 1 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly staff. Beds weren’t very comfy. Good breakfast.
Kez
2025 年 1 月に 1 泊滞在
8/10 (良い)
Jane
出張
2025 年 1 月 24 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Overall good
Jane
2024 年 12 月に 1 泊滞在
10/10 (非常に良い)
Randi、West Kelowna
カップルで旅行
2025 年 1 月 17 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Not a bad place, the pool side is noisy with children until 10pm. The street side is noisy with the train. This our second time staying here. Staff are friendly and helpful. Walking distance to grocery, liquor store. Lots of free parking.