4/10 (不満)
Silva-Stein、Toronto
2024 年 11 月 2 日
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The location is good, but I had too many issues, with noise and water. The room wasn't ready on time and when I did check in, there was food in the room from the previous guest. Also the visitor policy is far too strict, even if I was coming back to the room in the middle of the day to change or charge my phone, a guest was not permitted up unless you pay an extra 100,000 pesos. The shower head broke during my stay, and the first couple days there were issues with the water. I asked for a quiet room, I was put in the first floor. I asked to change on check in and they did nothing. Overall with so many issues, not with the price with so many other options in Cartagena. I didn't try the restaurant because the selection was small and overpriced. The lobby bar is also about 3x the price of items elsewhere.
Silva-Stein
2024 年 10 月に 7 泊滞在