カルタヘナの ゲストハウス

「Overall the apartment itself is great, with some really nice character. However, The communication was bad: the phone number didn’t work, you couldn’t email them. Check in was lucky that the receptionist was there. Even then a phone number wasn’t given (the reception wasn’t occupied 24/7, and there were things we needed). Security of the property wasn’t the best, anyone could enter the building, the locks on the doors didn’t work and we had to really ask to get them fixed, not great when you’re...

「Check in was a nightmare. No one seemed to have my reservstion. Took an hour to check-in, had to call the off site manager. On-site manager was asleep so we didn't get into the hotel for 30 mins. Guard at the front gate tried but took a while for him to answer. Other than that everything was ok. Room was nice, although had to change rooms mid week because they put us in a double bed then the long weekend came and they wanted the room and downgraded us to a smaller single bed room. 」

「Lovely boutique hotel, only five rooms so you have an intimate atmosphere. The rooftop is a wonderful lounge area and you have it to yourself usually. Staff is very responsive. The wifi occassionally drops」

「We didn’t stay here. This place scammed us. Had difficulty finding the place as there was no sign outside and the address provided was not accurate. Then they did not honor our reservation even when I showed them the receipt. Currently trying to get my money back but they are impossible to contact. Bottom line- don’t book here, they will scam you and steal your money. This place should be removed from hotels.com as it is not a reputable business.」