The Manor House is a very old and outdated property and could benefit from improvement and modernisation.
The room I was in, although a large and spacious had very old facilities. The bathroom was grubby and bathtub was scratched, taps were broken.
Flooring was quite noisy as I could hear many people walking back and forth throughout the night and evening.
Bed was comfortable and I did sleep ok.
For all its “prestige” it just felt like a run down hotel that needed major improvements across the board.
Shaun
2024 年 10 月に 1 泊滞在
6/10 (普通)
Philip
出張
2024 年 10 月 26 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Room was nice but too hot.
Thermostat was not easy to operate to turn temperature down.
Solution : perhaps room service people could re-set thermostat to 18•
Breakfast was really disappointing, cooked food was not hot at all, in fact bordering cold!
Not really exceptable
Philip
2024 年 10 月に 1 泊滞在
10/10 (非常に良い)
Heath
カップルで旅行, 家族旅行
2024 年 10 月 20 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly staff, luxury accommodation had the most enjoyabke experience.
Heath
2024 年 10 月に 1 泊滞在
8/10 (良い)
Janet
2024 年 10 月 18 日
Janet
2024 年 9 月に 1 泊滞在
2/10 (非常に不満)
Nicholas
カップルで旅行
2024 年 10 月 5 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
We didn't like the state of the rooms and common areas - the fourth floor was moth ridden both in the two rooms we tried and on the corridor. The rooms and common parts need a deep clean.
Nicholas
2024 年 10 月に 1 泊滞在
8/10 (良い)
Angela
2024 年 9 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Close to main roads. Out door parking a bit out of the way. Very large hotel as it’s attached to the country club easy to get lost at first but lovely place. Room clean with window seat. Slight buzzing not sure where it was coming from as I didn’t use air conditioning.
Angela
2024 年 9 月に 2 泊滞在
6/10 (普通)
Helen
2024 年 9 月 20 日
Helen
2024 年 8 月に 1 泊滞在
8/10 (良い)
Paul
カップルで旅行
2024 年 9 月 20 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Liked; Marvellous bed, excellent breakfast, superb surroundings, peaceful ambiance and plentiful parking.
Didn't like; Cost of dining and drinks in hotel/resort.
Paul
2024 年 9 月に 2 泊滞在
6/10 (普通)
Rhianne
2024 年 9 月 20 日
良かった点 : 清潔度、スタッフとサービス
Rhianne
2024 年 9 月に 1 泊滞在
10/10 (非常に良い)
Charlie
出張
2024 年 9 月 17 日
Awesome as always
Charlie
2024 年 9 月に 1 泊滞在
8/10 (良い)
Sarah
2024 年 9 月 8 日
良かった点 : 清潔度、施設のコンディションと設備
Sarah
2024 年 9 月に 1 泊滞在
10/10 (非常に良い)
Karen
2024 年 9 月 8 日
Enjoyed my stay but no offer to help carry my bags i am Disabled had to carry 3 bags upstairs myself
Karen
2024 年 9 月に 2 泊滞在
8/10 (良い)
Sarwat
家族旅行
2024 年 9 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stay - only negative was weak / inconsistent signage for negotiating the labyrinthine areas / connections between The Manor and The Resort facilities.
Sarwat
2024 年 8 月に 1 泊滞在
10/10 (非常に良い)
Rachel
家族旅行
2024 年 8 月 31 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Checked into our room and sadly disappointed it was two single beds pushed together
Room was ok however dusty around lampshades.
I did expect more
Parking is a fair distance from the hotel if it was raining we would have been soaked
You can hear the TVs and arguments in other rooms
Rachel
2024 年 8 月に 1 泊滞在
10/10 (非常に良い)
Tracey
2024 年 8 月 23 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Outstanding what a beautiful place would highly recommend
Tracey
2024 年 8 月に 1 泊滞在
10/10 (非常に良い)
Helen
2024 年 8 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We have dined in some pretty posh places over the years and the best service we have ever had was at this venue. Particularly Lewys in Steak and Six dining and Charlie in sales.
Do not get me wrong all the staff were exceptional but these 2 stood out.
Helen
2024 年 8 月に 1 泊滞在
4/10 (不満)
Daniel
出張
2024 年 8 月 9 日
良かった点 : 清潔度
I was in Cardiff for work and needed to stay over.
The room was a good rate for the Cardiff area.
Trying to Check in was hard as the drop off carpark has a 20 minute limit before it charges yo £15. It took me 10 minutes before I was checked in at the desk, my room was a distance away. so by the time I've got back to my car; 25 minutes! I did complain and this was resolved.
Next; the car parks are all metered. the underground CP is £20 for overnight, the only other option is to park outside a distance away for £10! I been at work all day; really don't want this at the end of it!
The room was very clean but the Toilet seat was broken, nearly put my back out when I sat on it!
The staff where ok but if felt like the place is to big for anyone to bother with you, "some one else will deal with that person, I m going on my brake!"
Shame as it is a nice hotel.
Daniel
2024 年 8 月に 1 泊滞在
10/10 (非常に良い)
Hyunju、London
小さなお子様連れの家族旅行
2024 年 8 月 6 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Had a good time with my child.
Hyunju
2024 年 7 月に 7 泊滞在
10/10 (非常に良い)
Claire
2024 年 8 月 5 日
Claire
2024 年 8 月に 1 泊滞在
10/10 (非常に良い)
Jess
カップルで旅行
2024 年 8 月 4 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful one night stay. Comfortable beds, amazing food in Pad restaurant and lovely spa facilities. Will be coming back.
Jess
2024 年 8 月に 1 泊滞在
10/10 (非常に良い)
Julian
出張
2024 年 8 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Celtic Manor on a budget
Low cost alternative to the main hotel sharing the same facilities and dinning options. Good location for a business trip.