First night the heating did not work. Inconsistence in room maintenance. Hot water was not hot on the first night. Request for an iron took ages to be complied with. House-keeping was inconsistent from one day to another. There was an attitude of complacency.
shruti
2024 年 9 月に 3 泊滞在
10/10 (非常に良い)
Lori
2024 年 10 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was located conveniently to walk to. Staff was great.
Lori
2024 年 10 月に 1 泊滞在
10/10 (非常に良い)
Mark
カップルで旅行
2024 年 10 月 6 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellently located hotel. Staff friendly & attentive. Very clean
Mark
2024 年 10 月に 3 泊滞在
8/10 (良い)
Stella、NAIROBI
カップルで旅行
2024 年 9 月 11 日
良かった点 : 清潔度、スタッフとサービス
It met my hygiene standards, I’m fussy about cleanliness and they won my heart.
The food in this place is exceptional. Compliments to the chef(s).
My beau and I had an excellent time.
Maintenance should step up. House keeping should also maintain a checklist of items so that they don’t forget to replenish items.
Overall, it is a quality facility.
Stella
2024 年 8 月に 4 泊滞在
10/10 (非常に良い)
Elizabeth、Hartford
2024 年 9 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent location with easy walk to aquarium and shops. Just ask concierge for the shortcut through the grounds. Excellent food service and valet. Speedy and caring. Housekeeping was sweet to make our room special for our anniversary too!