4/10 (不満)
Francis
2025 年 3 月 19 日
良かった点 : 清潔度、客室の快適度
気になった点 : スタッフとサービス
I booked a room with air con for 3 nights. They screwed up the reservation and told me that they had to put me in one room for one night and then would move me into the other the first thing in the morning, that I would not have to wait until the normal check in time to get my room, That it would be a priority. I get to my temporary room and there is no air con. They give me a fan. I go to shower, there is no hot water. They put me in another room, still no ac or hot water. They put me in a third room after checking to see if there was hot water first, but still no AC. The morning comes and was the cleaning of my new room and early check made a priority? No. That room didn't have AC, either. Just a floor fan.
Francis
2025 年 3 月に 3 泊滞在