It started off being given 2 single beds when we had specifically booked a double bedded room.
The bed was very hard, but moreover it creaked so very badly with the slightest movement I never got a full nights sleep all the time we were there.
Sheets were stained, bedding had holes in it.
Tv was hanging off the wall and not connected.
Great pool area and sun beds, the rooms downstairs did look better than the one we had upstairs.
The lady who worked on reception was beautiful and always had a smile for you.
But the old guy is rude, and never seems to move from the chair by reception just on his phone all the time with the fan pointing directly on him.
He was extremely rude to my friend who came to visit. Not allowing us to sit in reception or by the pool, instead ushering us to the closed restaurant at the front.
The road at the front of our balcony was extremely noisy and often heard people throwing up on their way home.
In fact we cut our losses and left several days early. Never done this in India before.
宿泊されたお客様
2023 年 12 月に 15 泊滞在
10/10 (非常に良い)
Niru
カップルで旅行
2023 年 12 月 31 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We stayed at the Serenity for 2 weeks. Very helpful and courteous staff specially the manager. Great location for the beach and nearby to lots of restaurants and evening entertainment.
Niru
2023 年 12 月に 14 泊滞在
8/10 (良い)
Ankit
2023 年 10 月 12 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
include breakfast as well
Ankit
2023 年 10 月に 3 泊滞在
4/10 (不満)
Ashish
家族旅行, 小さなお子様連れの家族旅行
2023 年 1 月 6 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス
Property scores 0 on aminities.
TV cable connection does not work.. It's a basic necessity. Female staff was very rude.. Told us to vacate room immediately.. When v wer in talks of extension.. Our child was in well.. She knew about it.. Yet she told us to vacate immediately.. After staying at property for 6 days.. Without giving option. She even told us.. She doesn't care if v submit a negative review for her rude behaviour.
Ashish
4/10 (不満)
Aivar
2020 年 2 月 25 日
気になった点 : 清潔度、客室の快適度
Do not recommend
Very noisy, right off the street, you can't sleep at night
The breakfast was very boring and one-sided, with no fruit or salad
Aivar
2020 年 2 月に 3 泊滞在
8/10 (良い)
Anne
2019 年 12 月 2 日
Anne
2019 年 11 月に 15 泊滞在
10/10 (非常に良い)
Martin
2019 年 11 月 7 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely, clean hotel. Room was clean and bright
Friendly and helpful staff. Good breakfast
Couldn’t ask for more
Martin
2019 年 11 月に 1 泊滞在
8/10 (良い)
Julie
2019 年 4 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Julie
2019 年 4 月に 18 泊滞在
8/10 (良い)
David
2019 年 3 月 14 日
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Great Stay
Nice little apartment complex close to the main shops, bars, restaurants and the beach.
The bathroom was recently refurbished and was very good.
Breakfast was served at the adjacent restaurant Karlton's Horizon Grill. Basic breakfast with a choice of eggs, toast, cereal, tea. coffee etc
Didn't use the pool area but it looked nice.
The only downside was that the bed linen and towels had seen better days but I certainly wouldn't let such a trivial thing put me off staying again.
WIFI is free and you receive 2 x bottles of water a day
David
2019 年 2 月に 12 泊滞在
8/10 (良い)
宿泊されたお客様
2019 年 3 月 3 日
宿泊されたお客様
2019 年 2 月に 13 泊滞在
10/10 (非常に良い)
Barbara
2019 年 1 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Have stayed at Serenity for a few years now and it just gets better, so safe and comfortable, can recommend it to anyone
Barbara
2019 年 1 月に 22 泊滞在
8/10 (良い)
宿泊されたお客様
2018 年 11 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Low price accommodation but all staff are very keen to help you . Breakfast included in the cost was excellent .