Overall, this is good, but not great resort. Here are my ratings for categories.
Room- 4/10. We had a room fiasco. We are Expedia Gold members and this comes with a free upgrade room upgrade, if they are available. They were available at a cost to us. First, person we talked to while checking in told us an “upgrade” would $1,500 for a double bed with a pull out Murphy bed. They gave us room 19015 which was small and wouldn’t be to accommodate our family. So I go back to talk with another gentleman and now the rates are lower after I negotiated. The question is why would I need to have to do this? All of the Michigan families that we went with had to do the same thing. It’s like a bait and switch technique so watch out people. Finally paid extra for the room, I should have received in the 1st place. We were “upgraded” to 18411.
Food- 7/10 Mainly good. Buffets were the standard all inclusive fair. Hibachi grill was the best meal we had.
Gym- 4/10. Not enough equipment for a resort this size in either of the gyms. Decent treadmills, dumbbells only go up to 60 lbs.
Pools- 8/10. Pools were nice with fun activities at main pool, infinity pools were more chill and family oriented.
Service- 9/10. Employees were all nice and truly seemed to care except for front desk people.
Drinks- 5/10. Not the best, not the worst.
Nightlife- 9/10. Some of the best night life of any resort we have been to. The clubs and lobby bar were super fun with good dj’s.
Overall 6.5/10