8/10 (良い)
Jason
カップルで旅行, グループ旅行
2025 年 3 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall I was happy. This was by far the best service I've received at an AI. The servers, Hugo and Fernanda (I think), by the lazy river were amazing, the restaurant service was above and beyond and the housekeeping was perfect. The swim up room was fantastic. Guest services was great. The gardens were a pleasure to walk through and view. The French restaurant was excellent however the other restaurants were slightly above average maybe even a little below on some meals but the service made up for the food. My recommendations would be to improve the food prep quality and have the taco truck open at noon instead of 5pm. They were also doing some construction on a bridge over the lazy river and they may want to put some netting in the water verses having wood chips floating everywhere.
Jason
2025 年 3 月に 7 泊滞在