Breakfast Food caused food poisoning
Staff unnecessarily reasoning
Not helpful with taxis
Overall it has good vibe on weekend
Clean pools
Puneeta
2025 年 2 月に 1 泊滞在
10/10 (非常に良い)
Mary、Rancho Cucamonga
2025 年 1 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I felt like a rock star. I was greeted and instead of checking in at reception I was taken to my room and it was done there. I was welcomed by a plate of chocolates. With my Unity card, I had a choice of freebies. I chose a welcome drink and got a bucket of FOUR beers. Woo hoo. The staff was amazing and extremely helpful. Highly recommend
Mary
2025 年 1 月に 1 泊滞在
10/10 (非常に良い)
jaymin
グループ旅行
2025 年 1 月 10 日
良かった点 : 設備とサービス、施設のコンディションと設備
Property was good. Overall staff was very helpful except one girl. Her name was Albira and she was very rude. We talk to manager about her and he resolved the issue quickly. Recommend to everyone. Nice stay.
jaymin
2025 年 1 月に 2 泊滞在
2/10 (非常に不満)
Shreyash
グループ旅行
2025 年 1 月 8 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The bed mattresswas awful
Shreyash
2024 年 12 月に 2 泊滞在
8/10 (良い)
Mudiyur
家族旅行
2025 年 1 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I would like to convey my special thanks to the security team especially Mr Sachin who took time to explain a situation patiently and was very professional. Staff service in this hotel is very good.
Mudiyur
2024 年 12 月に 5 泊滞在
10/10 (非常に良い)
Ravinder
家族旅行
2025 年 1 月 1 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Pool bar staff were amazing!
Ravinder
2024 年 12 月に 3 泊滞在
6/10 (普通)
Kalpesh
家族旅行
2024 年 12 月 29 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
Below average service from the pool area
All was excellent except for a problem during a birthday dinner where the live food was cold and labelled inappropriately. I did make a complaint at the time which I was told would be investigated, however i had to chase the outcome multiple times. Nikki one of the managers was very good however the other manger wouldn't let me speak and continually spoke over me. I was given a resolution of 15% off food and beverage which the other persons in my group already had and when I told management that this wasnt satisfactory they refused to give me an alternate resolution. I work in radio and i am an influencer and I was looking forward to telling my followers and listeners about the great 50th birthday trip to hard rock hotel. All other aspects were fantastic from the breakfast to the room cleaning it was just the Tonic bar and food there that let the hotel down.
Kalpesh
2024 年 12 月に 6 泊滞在
8/10 (良い)
Sandra
カップルで旅行
2024 年 12 月 28 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The lighting in the room was very bad, especially the bathroom, didn’t had a proper outlet and lighting, hotel by it self is okay location is far and hard to get too
Sandra
2024 年 12 月に 2 泊滞在
10/10 (非常に良い)
Anup
カップルで旅行
2024 年 12 月 22 日
良かった点 : スタッフとサービス、設備とサービス
Old furnishings, outdated furniture
Anup
2024 年 12 月に 3 泊滞在
10/10 (非常に良い)
Ravinder
2024 年 12 月 20 日
Ravinder
2024 年 12 月に 1 泊滞在
10/10 (非常に良い)
Ravinder
2024 年 12 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Ravinder
2024 年 12 月に 1 泊滞在
8/10 (良い)
Rummi
家族旅行
2024 年 11 月 17 日
Hot water took a long time in the shower. Intermittent power outages
Rummi
2024 年 11 月に 2 泊滞在
10/10 (非常に良い)
Julie
2024 年 11 月 9 日
Julie
2024 年 11 月に 2 泊滞在
8/10 (良い)
Jacob
2024 年 10 月 29 日
Jacob
2024 年 10 月に 3 泊滞在
10/10 (非常に良い)
Azim
2024 年 10 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Solo trip - first time in Goa
Great people and caring hospitality
Azim
2024 年 10 月に 4 泊滞在
10/10 (非常に良い)
Sanjay
2024 年 10 月 12 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Indian boys trip to Goa
Great place to stay staff were so friendly could do enough for us. Bar staff at pool area were exc lent great guys 5 stars to all of them. Rooms are out dated and need modifying that’s the only point I have to make as everything else was brilliant.
Sanjay
2024 年 10 月に 5 泊滞在
4/10 (不満)
Viraj
家族旅行
2024 年 9 月 17 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Poorly maintained property. The condition of the property has deteriorated over the years. Air conditioning does not work properly. Staff are unpleasant to deal with.
I was a regular customer to this resort but definitely would not be returning after this trip.