The window in my room was broken, the handle to my door was loose and i felt unsafe. The carpet was filthy and the sheets stained.
They checked me out of my room without my request because they had put my room back on the market.
I have emailed expedia about this but have received no reply. I requested a full refund. I had to check in to another hotel late night because they had given my room away and taken my personal items out of my room and put them in trash bags.
宿泊されたお客様
2018 年 4 月に 4 泊滞在
4/10 (不満)
L E
2018 年 3 月 16 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
I don't recomend
Smelly and run-down. The included breakfast is a joke.
L E
2018 年 3 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
2018 年 1 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Ostello pulito e ottima posizione
Ostello pulito e silenzioso, bagni e cucina riassortiti di tutte le necessità. Ogni piano è dotato di cucina e bagni indipendenti. Unica pecca che al terzo piano i wc erano guasti e non scaricavano molta acqua, sarebbe meglio riguardarli.
宿泊されたお客様
2018 年 1 月に 1 泊滞在
2/10 (非常に不満)
Soros、London
2017 年 12 月 9 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
Great Location. Poor Accommodation
Positives: Great location ; Helpful and exceptionally friendly lady in reception; basic breakfast which is a nice gesture
Negatives:
- Stayed in Room 1, Floor 2 on my own overlooking a very busy High Street. You are not told this before booking but note that the window in the room is a thin sash one so you hear ALL the noise outside. The solution I was offered was earplugs!!! So I wore those and was able to sleep. At over £50 per night, I feel that's an unreasonable request when they could just spend money on ONE double glazed window so their guests can be comfortable. The other lady who was already complaining in reception as I arrived had resorted to sleeping on one of the leather sofas in the communal sitting room to escape the noise coming into her room.
- Two bathrooms with showers on the second floor wreaked of mold
- No mixer taps in bathrooms so I had to resort to the freezing cold tap in winter. It's 2017!!
- No shelf in shower cubicle to place shower gel. So if you are tall enough like me (almost 6Ft), it barely stays on top of the electric shower. If you're short, you'll probably have to make do with having it in the shower tray with you.
- Two towels which probably started off white and had seen better days were provided. Seriously, how expensive are towels from Poundland??
I feel that because of it's location, this hostel can always fill its room. So it doesn't have to spend money to make its guests feel comfortable. Unfortunately, I shall not be coming back.
Soros
2017 年 12 月に 2 泊滞在
6/10 (普通)
宿泊されたお客様
2017 年 12 月 1 日
気になった点 : 客室の快適度
Window had some gaps so cold air was constantly let in as was all the noise from the street. Also meant room wasnt ever completely warm as the radiator was right under the window. Got a cold head/neck as bed was inn the corner next to window. also the curtains were not long enough so lots of light was also let into the room as did the cold. Location is decent and easy access to buses.
宿泊されたお客様
2017 年 11 月に 1 泊滞在
8/10 (良い)
nigel
2017 年 11 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very comfortable and at a great price . You pay for what you great and it's good
nigel
2017 年 9 月に 1 泊滞在
6/10 (普通)
gary
2017 年 9 月 20 日
良かった点 : 清潔度、客室の快適度
Central, cheap, convenient
When I arrived there was no key available for the room but after a few calls someone had decided to cancel giving me their room, which was comfortable. The breakfast was very poor, being self service consisting of cereals and juice. There WAS bread available to make toast but no butter/marg or jam or marmalade as there were empty pots only in the fridges. This was despite having 2 different kitchens on 2 different floors. Nobody to ask for more, at 9.30am on a sunday. It was very central for the night life of Bristol and I was not disturbed by any noise. Overall, a very convenient, and cheap place to stay.
gary
2017 年 9 月に 1 泊滞在
6/10 (普通)
宿泊されたお客様
2017 年 5 月 8 日
Well located, acceptable price-quality ratio
The facilities are not superb, but meet the expectatives of a hostel. Extremely convinient due to its location, but prone to be noisy during nights. They allow free access to a well-equipped kitchen that might save you some money on meals. However, the included breakfast is somehow dissapointing – besides having to prepare your meal, the variety and freshness of products may be improved. In brief, it is reasonable choice for constrained budgets without refusing to a centric location, but do not expect anything fancy.
宿泊されたお客様
6/10 (普通)
Sean
2017 年 4 月 18 日
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備、客室の快適度
Basic and noisy
Stayed two nights in the premium private room. It was cheap and for a reason. The room was very basic (bed, table and light). The TV did not work. The main issue is the noise - I expect quite a bit being near the centre of a city but the windows are not double/triple glazed and is right next to the road/Lizard Lounge night club so it gets very noisy at night. More needs to be done about this. Communal bathrooms were fine but the landing etc. smells quite significantly of Subway (as it's right above it). Think the place is a good hostel to stay at if you're just on a night out in Bristol but nothing more.
Sean
2/10 (非常に不満)
Matze、Bremen
2017 年 3 月 31 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Schlechtestes Hotel was ich jemals hatte
Das Hostel liegt direkt an einer sehr stark befahrenen Straße. Das Fenster ging nicht zu schließen, es herrschte die ganze Nacht ein unglaublicher Lärm von der Straße her. An Schlaf war damit nicht zu denken. Es gab zwei Gemeinschaftstoiletten / Duschräume, davon war eines nicht zu benutzen da es kaputt ist.
Matze
6/10 (普通)
H、Hampshire
2017 年 3 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A fine place to stay for the location and price
Hostel was clean and well managed, rooms very basic but clean- location is excellent with parking close by. Cheaper by 25% than the nearest hotel (further away from the area). No complaints at all for a room to sleep in which is what we wanted!
H
8/10 (良い)
sam、Toulouse
2017 年 3 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Accueil sympa jeune et très serviable
J'étais sans une chambre de 3
L'ensemble est propre
J'ai pu faire des rencontres très sympa et le personnel à l'accueil est très serviable
C réglo secure et bien situé au centre on fait tout à pieds sinon les bus sont juste en bas
C un excellent rapport qualité prix je recommande vivement
sam
8/10 (良い)
Kirsty、London
2017 年 3 月 4 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Comfy bed, friendly staff
Great team working at the hostel, friendly and helpful. Good breakfast selection - pancake Monday's are appreciated! Slightly noisy if you're in a room on the road side, but very quiet at night on the other side of the hostel
Kirsty
6/10 (普通)
宿泊されたお客様
2017 年 2 月 17 日
良かった点 : 清潔度、客室の快適度
Some good sides, some bad sides, make it average
The location is convenient. The staff are nice. The room is warm and comfortable. However, the wifi is not stable that sometimes I can't really connect with it. Besides, the shower is either too hot or too cold. The soundproof needs improvement. Please note that you have to prepare breakfast for yourself. They only offer ingredients.
宿泊されたお客様
8/10 (良い)
Sue
2016 年 12 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good location
Ok once we actually found it , it's just a doorway on a busy street and the receptionist had no idea of any land marks and didn't think to tell us that , apart from that it was ok and quite nice to meet other people staying there
Sue
8/10 (良い)
Iain
2016 年 10 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very clean and convenient
Was really good. PERFECT for me as I was at ending course in Nuffield gym across the road. LOVELY bathrooms. Could have had more fridge space but otherwise a very successful stay. I am a 56 yr old male but did not feel out of place st at all
Iain
10/10 (非常に良い)
宿泊されたお客様
2016 年 10 月 18 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Tayla bender is a amazing receptionist!! Helped!
cheap and in a amazing spot!! everything you need from restaurants,clubs, supermarkets ect. Loved the Hotel free breakfast.
宿泊されたお客様
6/10 (普通)
Thomas
2016 年 10 月 14 日
良かった点 : 清潔度、客室の快適度
Decent location and clean
Ok hostel. Not enough bathrooms ad you always had to wait. Some sketchy characters that hung around the hostel also made us uneasy at times. Otherwise nice and clean
Thomas
8/10 (良い)
宿泊されたお客様
2016 年 8 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Well received
I had initially booked Monday and Tuesday night , but there was a change in the circumstances and did not stay ,
I was how Peter able to stay Wednesday and Thursday instead , with the entra for Thursday .
The room was clean , nice living room and kitchen facilitates .
My only grip was that there was only a partial curtail at the window to obstruct the viewers from seeing into the room . which a was very poor , and not an oversight . Bedding was clean, Which was clear to see , I had brought my own anyway .
Would recommend this location it was excellent in feet of sainsbury, subway and a short walk
From the university area which has many pleasant drink bars .
Would stay again .
宿泊されたお客様
8/10 (良い)
Tom、Bristol/Torquay
2016 年 8 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great Homestay Hostel
I was only there for one day. The staff were very kind and helped me through my stay as I had to leave early. The condition were great but need for more air/open window would be appreciated during the summer as it was hot. It was extremely clean however one of the guest did not clean up their Chinese/Oriental meal but that is not the hostel fault.
The room were comfortable.
Tom
8/10 (良い)
宿泊されたお客様
2016 年 8 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Feels Like Home
The TV Lounge is incredible. The staff and the stayers are close. Laundry is cheap.
宿泊されたお客様
10/10 (非常に良い)
Artem
2016 年 7 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Artem
8/10 (良い)
宿泊されたお客様
2016 年 7 月 10 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
宿泊されたお客様
8/10 (良い)
宿泊されたお客様
2016 年 7 月 10 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good, clean accommodation in a good location
Good, clean, comfortable accommodation in a good location and overall I was pleased with my stay. However, I would like to provide the following constructive feedback: when i booked the superior double room, and paid a significant amount of money for it, i expected towels and luggage storage to be included, and not to be offered optionally at an extra charge as if i had booked a bed in a dorm. I would also mention that the breakfast is "self-service", meaning that breakfast food is provided in a fridge and you have access to a shared kitchen, where you need to cook your own breakfast and clean up after yourself.